Arlynne Littlebrant

Hazel,KY

Summary

Dynamic Regional Terminal Manager at Quality Carriers overseeing five terminals, with a proven track record in cost reduction and conflict resolution. Expert in data analysis and strategic planning, driving operational efficiency and enhancing customer satisfaction. Skilled in employee training and performance monitoring, consistently achieving improved outcomes in transportation services.

Overview

years of professional experience

Work History

Regional Terminal Manager

Quality Carriers

Tampa , FL

02.2024 - Current

Break down a monthly P&L report. Identify the actual monthly cost versus the budgeted amount.
Analyzed data from GPS tracking systems in order to improve routing efficiency.
Resolved conflicts between customers and drivers in a professional manner.
Coordinated with dispatchers to ensure timely deliveries of shipments.
Directed the loading, unloading, and safe transport of goods.
Managed communications between drivers, customers, dispatchers.
Ensured that all necessary paperwork was completed accurately and submitted on time.
Developed strategies to reduce costs associated with fuel consumption, labor hours, and other expenses.
Resolved customer complaints related to transportation services in a timely manner.
Interviewed potential candidates for open positions within the organization.
Created reports detailing operational statistics such as miles driven, fuel usage.
Worked closely with management team to review current operations and identify areas needing improvement.
Provided training sessions for new drivers on proper operating procedures.
Answered special calls promptly to deliver exceptional service.
Analyzed financial data to identify trends and opportunities for improvement.
Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Conducted reviews and evaluations for cost-reduction opportunities.
Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
Analyzed competitors and market trends to facilitate business growth.
Analyzed financial statements to identify areas of improvement and suggest corrective measures.
Assisted in developing long-term strategic plans for maximizing profitability and minimizing risk exposure.

Fleet Manager

Paschall Truck Lines Inc.

Murray , KY

05.2016 - 02.2019

Monitored driver performance, safety compliance and customer service standards.
Communicated regularly with dispatch personnel about shipments status updates.
Provided guidance to drivers regarding proper loading techniques or hazardous material handling.
Adhered to all applicable laws and regulations governing the transportation industry.
Performed regular audits of driver logs to ensure accuracy and completeness.
Created reports on driver performance, accident statistics, fuel usage.
Managed a large volume of phone calls while ensuring accuracy in data entry.
Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
Ensured compliance with safety regulations and company policies.

Education

GED -

Somonauk High School

Somonauk, IL

05-2000

Skills

P&L Comprehension
Lane analysis vs Driver Pay
Conflict resolution
Regulatory compliance
Cost reduction
Customer service
Data analysis
Operational reporting
Employee training
Performance monitoring

Communication management
Strategic planning
Payroll administration
Market analysis
Staff training and development
Load planning
Delegation
Dispatch
Staff supervision
Team supervision

Timeline