Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Armaad Hawkins

Warehouse Worker Trainer/Coordinator
Newark,NJ

Summary

Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities.

Overview

5
5
years of professional experience
9
9
years of post-secondary education
1
1
Certification

Work History

Warehouse Worker Trainer/Coordinator

Best Buy
Piscataway, NJ
09.2021 - Current
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues or discrepancies as needed.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Assisted in training and onboarding of new employees, contributing to cohesive and efficient workforce.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Coordinated with other departments such as purchasing or logistics teams to enhance overall supply chain operations.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Achieved timely dispatch of orders using effective time management strategies during picking process.
  • Aided in reducing overall expenses through implementation of cost-saving measures in material handling processes.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Performed general housekeeping and cleaning tasks.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Consistently lifted materials weighing as much as 80 pounds.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Conducted regular inspections and audits to check quality and verify inventory levels.
  • Completed cycle counts and monthly inventory.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Assembled pallets and crates for secure transportation of materials.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Wrote training manuals for new and existing employees and entry and advanced level positions according to strict company guidelines and protocols.
  • Created and oversaw training programs for operations.
  • Helped developed instructional materials and hands-on training courses.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Developed job-specific competencies and performance standards.
  • Provided coaching and mentoring to employees.
  • Identified workers with specific skill sets to recommend for promotions or raises.
  • Observed and adopted new techniques from skilled instructors and lecturers.
  • Improved student performance by defining clear goals and communicating performance metrics.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.
  • Assisted students in retaining lecture information with creation of guides and course materials.
  • Assessed individual learning needs, tailoring instruction accordingly for maximum impact.
  • Mentored junior trainers, fostering their professional growth and development within organization.
  • Tracked employee progress through various stages of their career paths, identifying areas where additional support or resources may be necessary.
  • Promoted positive learning environment through effective communication and motivational techniques.
  • Boosted employee retention by conducting engaging and interactive training sessions.
  • Spearheaded development of new training materials, resulting in higher trainee satisfaction scores.
  • Improved trainee performance with regular evaluations and constructive feedback.
  • Increased trainer productivity by establishing clear expectations and providing ongoing support.
  • Coordinated schedules for trainers, ensuring adequate coverage for all required courses.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Helped train new employees in safe practices and warehouse procedures.
  • Managed warehouse operations and verified proper shipment procedures.

Sales Associate

Tommy Hilfiger
Elizabeth, NJ
11.2018 - 02.2020
  • Minimized wait times for customers during peak hours, maintaining high level of customer satisfaction.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Enhanced team productivity by fostering positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Participated in team meetings and training sessions regularly for continuous professional development within retail industry.
  • Assisted in training new staff members on company policies, product information, and sales techniques for seamless onboarding experience.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Prioritized helping customers over completing other routine tasks in store.
  • Used in-store system to locate inventory and place special orders for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

No Degree - Sociology

NJCU
Jersey City, NJ
09.2019 - 06.2024

High School Diploma -

Newark Tech
Newark, NJ
09.2015 - 06.2019

Skills

Supply Chain Management

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Accomplishments

  • Collaborated and coordinated team consisting of up to 5 randomly chosen team members in the development of the 2021-22 Warehouse Optimization Project.
  • Documented and resolved an extensive list of inaccurate storage capacities of bay locations which led to safer and more efficient storage of an assortment of products in a 725,000 sqft Regional Delivery Distribution Center.
  • Achieved seamless development for new and existing employees by improving training methods and techniques, as well as building a hands-on relationship to the prerequisite training material they received during the onboarding process.

Certification

Certified [Warehouse Worker/Machine Operator Trainer], [Best Buy] - [June 2022-Present]

Timeline

Warehouse Worker Trainer/Coordinator

Best Buy
09.2021 - Current

No Degree - Sociology

NJCU
09.2019 - 06.2024

Sales Associate

Tommy Hilfiger
11.2018 - 02.2020

High School Diploma -

Newark Tech
09.2015 - 06.2019

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Armaad HawkinsWarehouse Worker Trainer/Coordinator