Summary
Overview
Work History
Education
Skills
Timeline
Generic

Armah Johnson

Apple Valley,CA

Summary

  • Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
  • Flexible hard worker ready to learn and contribute to team success.
  • Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
  • Hardworking and reliable with strong abilities. Highly organized, proactive and punctual with team-oriented mentality.

Overview

8
8
years of professional experience

Work History

Driver

Power Trucking LLC
Phelan, CA
03.2024 - 06.2024
  • Verified the contents of inventory loads against shipping papers.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Delivered packages to customers in a timely and efficient manner.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
  • Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
  • Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
  • Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
  • Demonstrated ability to handle emergency situations calmly and effectively.
  • Assisted with loading and unloading freight when necessary.
  • Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
  • Participated in training sessions regarding safe driving practices and defensive driving techniques.
  • Performed basic maintenance tasks such as checking oil levels, tire pressure.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Managed time efficiently when making multiple stops along designated routes.
  • Utilized GPS navigation systems to plan efficient routes for deliveries.
  • Adhered to company policies and procedures related to safety and security standards.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.

Crew Member

Wendy's
Hesperia, CA
09.2023 - 03.2024
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Informed customers about daily specials in an engaging manner.
  • Restocked kitchen supplies including food products and utensils.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Assisted in the preparation of food items such as french fries, chicken nuggets, burgers. etc.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Adhered to health department regulations regarding food handling procedures.
  • Served food quickly for positive guest experiences.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Presented orders to guests within anticipated service times.

Used Car Sales Consultant

Jeep Chrysler Dodge
Ontario
03.2022 - 09.2023
  • Greeted customers and identified their needs and preferences.
  • Advised customers on various types of vehicles and features.
  • Demonstrated vehicle performance, handling, and safety features.
  • Organized test drives for prospective buyers.
  • Provided product information to customers regarding warranties, financing options, and trade-in values.
  • Assisted in the preparation of sales contracts for customer signature.
  • Maintained comprehensive knowledge of new models, features, accessories, warranties.
  • Followed up with potential buyers after purchase to ensure satisfaction.
  • Ensured all paperwork was completed accurately prior to sale or delivery of vehicle.
  • Developed relationships with current and potential customers through follow-up calls or emails to encourage repeat business opportunities.
  • Responded promptly to customer inquiries via phone or email.
  • Provided excellent customer service throughout the entire buying process.

Car Sales Consultant

Car Xchange
08.2021 - 02.2022
  • Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
  • Answered customer emails and telephone requests for information.
  • Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
  • Oversaw customer test drives and demonstrated standard and optional features.
  • Filled out paperwork to register vehicles and complete sales.
  • Met incoming customers at door to guide through showroom and sales lot.
  • Gave detailed information regarding operation of standard and optional vehicle features.
  • Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Responded to inquiries from potential customers via email and telephone.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Supervised successful car sales team in fast-paced environment with demanding quotas.

Salesperson/Internet Manager

Victorville Chevrolet
Victorville, CA
08.2020 - 08.2021
  • Received inbound phone calls from customers to provide first-level support and remotely troubleshoot issues with service, equipment or customer accounts.
  • Resolved customers concerns with knowledgeable and professional approach.
  • Demonstrated professional attitude and exemplary composure in every internal and customer interaction to promote collaboration and team success.
  • Directed and supervised staff performance.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Used Point of Sale register system to complete transactions.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Instructed staff on procedures for handling difficult transactions.
  • Displayed merchandise for upcoming sales in visually appealing way.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Grew revenue by improving sales and service strategies.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
  • Increased sales on consistent basis by developing key customer relationships.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Increased sales on consistent basis by developing and maintaining key customer relationships.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Collaborated with internal personnel and clientele to improve store operations and address concerns quickly.
  • Recognized for exceptional shift performance.
  • Built lasting client relationships by organizing and planning sales events.
  • Researched out-of-stock items to find additional inventory in other store locations.

Car Sales Consultant

Victorville Motors
Victorville, Ca
06.2019 - 07.2020
  • Meets with customers in a sales environment to drive product sales and knowledge.
  • Demonstrates advanced products knowledge.
  • Adheres to any and all company policies and procedures.
  • Makes sales appointments with clients.
  • Teams with other employees to make sure that product is available and shoppable at the dealership.
  • Generates new leads by meeting with consumers.
  • Follows up with any clients to make sure that they are satisfied with product.
  • Assembles any and all product displays in a given market.
  • Meets with retail associates to help them effectively sell products.
  • Finds new target markets and penetrates them to drive sales.
  • Discovers how to market products to new users.
  • Understands how to make products appeal to consumers based on the environment and current trends.
  • Uses the Internet to push products to a given target market.
  • Works with the marketing department to develop new sales strategies.
  • Teaches other sales consultants how to make sales to potential consumers.
  • Discovers target markets and advantages of other companies.
  • Demonstrates advanced sales knowledge.
  • Always looks for new ways to make products attractive to customers.

Car Sales Consultant

Kia
01.2016 - 07.2018
  • Valley Hi, Automobile Salesperson Skills and Qualifications: Meeting Sales Goals, Motivation for Sales, Selling to Customer Needs, Financial Skills, Documentation Skills, Scheduling, Telephone Skills, Listening, Verbal Communication, Customer Focus, Job knowledge.
  • Process payment for products or service, may maintain customer preference records.
  • Assist the customer in selecting products/services, answer questions and check for stock and availability.
  • Attend special training of products/services to understand the product features, trends, or styles of the products/services.
  • Sell the organization's products/services to new or established customers typically via walk in business.
  • Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
  • Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
  • 3 Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
  • Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payments, delivers automobile.
  • Provides sales management information by completing reports.
  • Updates job knowledge by participating in educational opportunities; reading professional publications.
  • Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Insource/Dr.
  • Pepper Snapple- Warehouse Loader Responsible for building pallets and getting them ready for delivery.
  • Loading delivery trucks, while maintaining cleanliness and organization.
  • Pick and audit orders by working from order sheets to build loads for transport, bulk and/or route trucks, using a forklift and/or electronic pallet jack with accuracy.
  • Load trucks, stock floor and maintain return product and empties pallets and shelves.
  • Maintain the stability of the pallet by properly stacking and shrink wrapping the built pallet.
  • Unload returned product and pallets.
  • Perform general housekeeping duties in the warehouse.
  • California Conservation Corps, CCC Respond to natural disaster such as fires, floods, earthquakes, oil spills and pest infestations.
  • Generally working in environmental conservation, fire protection, land maintenance, and emergency response to natural disasters.
  • Care for established lawns by mulching, aerating, weeding, grubbing and removing thatch.
  • Trim and edge plants/trees, walkways, and walls.
  • Mow and edge lawns, using power mowers, edger, and chainsaws.
  • Follow planned landscaping designs to determine where to lay sod, sow grass, or plant flowers and foliage.
  • Gather and remove litter.

Education

High School Diploma -

High Desert Academy
Victorville, CA
06.2008

Some College (No Degree) -

Victor Valley College
Victorville, CA

Skills

  • Customer Service
  • Cash Handling
  • Customer Assistance
  • Team Collaboration
  • Organization
  • Store Policies and Procedures
  • Active Listening
  • Problem-solving abilities
  • Engaging with Diverse Customers
  • Time management abilities
  • Decision-Making
  • Creative Thinking
  • Relationship Building
  • Adaptability and Flexibility
  • Friendly and Helpful
  • Flexible Hours
  • Excellent Communication
  • Materials Transport
  • Daily logging
  • Vehicle Maintenance
  • Equipment Operation
  • Time Management
  • CDL License

Timeline

Driver

Power Trucking LLC
03.2024 - 06.2024

Crew Member

Wendy's
09.2023 - 03.2024

Used Car Sales Consultant

Jeep Chrysler Dodge
03.2022 - 09.2023

Car Sales Consultant

Car Xchange
08.2021 - 02.2022

Salesperson/Internet Manager

Victorville Chevrolet
08.2020 - 08.2021

Car Sales Consultant

Victorville Motors
06.2019 - 07.2020

Car Sales Consultant

Kia
01.2016 - 07.2018

High School Diploma -

High Desert Academy

Some College (No Degree) -

Victor Valley College

Similar Profiles

CREATE PROFILE
Armah Johnson