ARMAN KYOKCHYAN
Glendale,CA
Summary
Dynamic software engineering leader with a proven track record at Guitar Center, driving a 15% increase in conversion rates through optimized iOS checkout flows. Expert in TypeScript and team management, fostering agile methodologies and mentorship to enhance productivity and reduce onboarding time significantly.
Overview
16
16
years of professional experience
Work History
Manager Software Engineer - Lessons Team
Guitar Center
03.2023 - Current
- Product Leadership: Led 9-engineer team in developing Express Checkout, a mobile point-of-sale application that revolutionized Guitar Center's in-store payment experience
- Business Impact: Delivered 15% increase in conversion rates and reduced checkout time by 40% through optimized iOS checkout flow and streamlined payment processing
- Technical Innovation: Architected and launched mobile POS system from concept to production, enabling sales associates to process transactions anywhere in-store
- System Architecture: Designed microservices-based backend infrastructure supporting high-volume transactions, improving service reliability by 40% and deployment speed by 60%
- Team Development: Established development standards, code review processes, and mentorship programs, reducing new engineer onboarding time by 2 weeks
- Cross-Platform Strategy: Coordinated development priorities across web and mobile platforms, ensuring consistent user experience and feature parity
Lead Software Engineer - Core Team
Tomo Credit
01.2022 - 03.2023
- Product Leadership: Led 7-engineer team in developing core credit reporting system and secure bank account linking platform, enabling Tomo's foundational credit-building services
- Financial Infrastructure: Architected credit reporting APIs integrating with major credit bureaus (Experian, Equifax, TransUnion) and built secure bank connectivity using Plaid for real-time transaction analysis
- Platform Transformation: Spearheaded complete architectural overhaul from monolithic to microservices architecture, achieving 50% improved system scalability and 35% reduction in deployment failures
- Process Automation: Designed automated credit assessment and bank verification workflows that eliminated 70% of manual processing, enabling seamless scaling through 3x user base growth
- Engineering Excellence: Built high-performing team using agile methodologies, delivering 25% increase in sprint velocity while maintaining 90% on-time feature delivery for critical financial features
- Knowledge Management: Established comprehensive technical documentation and secure coding standards for financial data handling, reducing new engineer ramp-up from 4 weeks to 2 weeks
Lead Software Engineer
Angel City Data
08.2016 - 01.2022
- Platform Modernization: Led 4-engineer team through complete legacy system transformation, implementing CQRS architecture and event-driven design patterns that delivered 60% performance improvement across all client applications
- High-Traffic Systems: Architected and maintained mission-critical backend infrastructure serving 10,000+ daily active users across multiple client websites, ensuring 99.9% uptime and sub-second response times
- Cloud Strategy: Executed comprehensive AWS migration strategy, consolidating on-premise infrastructure to cloud-native services, reducing operational costs by 40% while achieving 35% performance gains
- Data Engineering: Designed and optimized multi-terabyte data warehouse architecture with Redis caching layers and query optimization, reducing database response times by 70% and enabling real-time analytics
- Client Solutions: Delivered custom web applications and data solutions for enterprise clients, managing full project lifecycle from requirements gathering to production deployment
Senior Software Engineer
Island Technologies
04.2014 - 08.2016
- Product Development: Architected and launched subscription-based payment platform with recurring billing, automated invoicing, and customer portal, driving 25% company revenue growth and improving customer retention
- Business Impact: Built scalable e-commerce infrastructure supporting subscription management for thousands of customers, enabling new revenue streams and reducing manual billing operations by 90%
- DevOps & Reliability: Established comprehensive monitoring infrastructure with automated alerts and zero-downtime deployment rollback protocols, reducing system downtime by 80% and improving deployment confidence
- Technical Leadership: Mentored junior developers through structured code review processes and weekly technical workshops, establishing coding standards and best practices that improved team code quality by 40%
Software Engineer - Skybot Team
Sourcio CJSC
01.2012 - 03.2014
- API Performance: Architected multi-layer caching strategy using Redis and application-level caching, improving API response times by 40% and reducing average latency from 1.2s to 700ms for high-traffic endpoints
- Data Architecture: Redesigned pagination and query optimization for large financial datasets (500K+ records), enabling real-time generation of complex financial and scheduling reports with sub-second load times
- Customer Experience: Developed automated notification and communication system that improved customer engagement by 70%, reducing manual customer service workload and increasing user satisfaction scores
- Financial Systems: Built robust data processing pipelines for financial reporting and analytics, ensuring data accuracy and compliance with financial regulations while supporting business-critical decision making
- System Integration: Designed RESTful APIs and service integrations that streamlined data flow between multiple business systems, eliminating data silos and improving operational efficiency
Software Engineer
SNDa LLC
02.2010 - 01.2012
- Financial API Architecture: Designed and implemented comprehensive RESTful API infrastructure for financial and credit history reporting systems, enabling secure data exchange with credit bureaus and financial institutions
- Data Performance Engineering: Developed intelligent caching algorithms and query optimization strategies for legacy financial databases, reducing report generation time by 65% and improving system responsiveness for time-sensitive credit decisions
- Legacy System Modernization: Refactored and optimized critical SQL queries and database schemas for high-volume financial transactions, improving database performance by 50% while maintaining backward compatibility
Education
Master of Science - Information Systems And Management
Armenian State University of Economics
Armenia06.2013
Bachelor of Science - Information Systems And Management
Armenian State University of Economics
06.2011
Skills
- JavaScript, TypeScript, PHP, Ruby, Python, Java
- Reactjs, React Native, Nextjs, jQuery, Ext JS
- Nodejs, Express, Ruby on Rails, Laravel, GraphQL, REST APIs
- PostgreSQL, MySQL, MongoDB, DynamoDB, Redis, Firestore
- AWS (EC2, Lambda, S3)
- Docker and Firebase
- Team management and technical mentoring
- Agile methodologies and system architecture
Accomplishments
- Team Leadership: Successfully managed engineering teams ranging from 4-9 developers
- System Migrations: Led multiple successful architecture migrations (monolith to microservices, JavaScript to TypeScript)
- Performance Improvements: Consistently delivered 30-70% performance improvements across various systems
- Cost Optimization: Reduced infrastructure costs by up to 40% through strategic cloud migrations
- Process Improvement: Established development standards and mentorship programs across multiple organizations
Timeline
Manager Software Engineer - Lessons Team
Guitar Center
03.2023 - Current
Lead Software Engineer - Core Team
Tomo Credit
01.2022 - 03.2023
Lead Software Engineer
Angel City Data
08.2016 - 01.2022
Senior Software Engineer
Island Technologies
04.2014 - 08.2016
Software Engineer - Skybot Team
Sourcio CJSC
01.2012 - 03.2014
Software Engineer
SNDa LLC
02.2010 - 01.2012
Master of Science - Information Systems And Management
Armenian State University of Economics
Bachelor of Science - Information Systems And Management
Armenian State University of Economics
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