ARMAN RICHARDSON
East Lansing,MI
Summary
Hardworking and dependable professional with 7+ years of experience in customer service, healthcare support, event coordination, and creative design. Strong communication, teamwork, and organizational skills with a passion for helping others and maintaining a professional, positive environment.
Overview
5
5
years of professional experience
Work History
Government Intern
Democracy First
01.2024 - 01.2025
- Helped with collecting door-to-door data entry across multiple East Lansing and Lansing communities, interviewing and collecting over 1000 survey questions through door-to-door, face-to-face questioning about candidates and political affiliation during the 2024 election.
Front Desk Receptionist
MSU Help Desk Customer Service
01.2022 - 01.2024
- Helped assist over 200 incoming students for both Landon and Campbell Hall, fulfilling requests, mailing, and packing, as well as bookkeeping and experience with form requests sent to maintenance and higher-ups to keep both student dorm facilities in order.
- Landon and Campbell Hall
Front Desk
Trilogy Health Services
Commerce, Michigan
01.2020 - 01.2022
- Led front desk at Trilogy Health Campus, greeted guests, and facilitated communication between over 150 residents and their families during COVID-19 pandemic.
- Managed incoming calls to schedule and plan meetings with residents and families, adhering to strict guidelines while utilizing Microsoft Excel for scheduling and bookkeeping.
Education
Bachelor's - Experience Architecture (UX/UI)
Michigan State University
05-2025
General Studies
Oakland Community College
01-2022
Skills
- Customer Service & Communication
- Teamwork & Organization
- Social Media Marketing
- Graphic Design
- Event Planning
- Microsoft Office & Excel
- Adobe Photoshop & InDesign
- Figma & Procreate
Custom
- Permias Indonesian Culture Club- Creative Director Intern 2022 – 2023
- Served as the lead social media manager for the Indonesian Culture Club at Michigan State University, creating detailed and creatively designed image posts on Instagram using Procreate and Canva software
- Helped organize cultural events at Michigan State University through cultural dance and food night, as well as planned events and collaborations with multiple Asian colleges in Michigan.
Timeline
Government Intern
Democracy First
01.2024 - 01.2025
Front Desk Receptionist
MSU Help Desk Customer Service
01.2022 - 01.2024
Front Desk
Trilogy Health Services
01.2020 - 01.2022
Bachelor's - Experience Architecture (UX/UI)
Michigan State University
General Studies
Oakland Community College