Arman Siddique
Jamaica,NY
Summary
Efficient Ticket Agent with experience in fast-paced environments. Reliable team member with adaptability and situational awareness- supporting team members after identifying deficiencies.
Experienced in selling a wide range of offerings across the area. Successful at using adeptness and grace to show sincerity and caring for customer outcomes. Highly observant, motivated and analytical.
Overview
3
3
years of professional experience
Work History
Property Management Assistant
SMH Owners Corporation
06.2020 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Promptly responded to tenant complaints and concerns for over two properties.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Check-in Agent
WFS Worldwide Flight Services
12.2022 - 04.2023
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Followed-up on will-call orders to verify attendance and contacted previous or cancellation list customers to fill available or newly opened spaces.
Salesman
Trinity Solar System
01.2022 - 03.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Valet Parking Attendant
Northwell Health Hospital
12.2021 - 04.2022
- Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
- Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
- Answered general questions about parking fees, facilities, and directions.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
Education
Bachelor of Arts - Economics
Baruch College of The City University of New York
New York, NY07.2024
Skills
- Federal Guidelines
- Customer Service and Assistance
- Mathematical Calculations
- Effective Listening
- Product Promotion
Languages
Bengali
Native or Bilingual
Hindi
Limited Working
Urdu
Limited Working
Timeline
Check-in Agent
WFS Worldwide Flight Services
12.2022 - 04.2023
Salesman
Trinity Solar System
01.2022 - 03.2022
Valet Parking Attendant
Northwell Health Hospital
12.2021 - 04.2022
Property Management Assistant
SMH Owners Corporation
06.2020 - Current
Bachelor of Arts - Economics
Baruch College of The City University of New York
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