Armand LeCain
Harrisburg,PA
Summary
Accomplished Senior Project Manager with a proven track record at Aetna, adept in project management and strategic thinking. Excelled in leading cross-functional teams to streamline workflows and enhance strategic alignment, demonstrating exceptional relationship building and operations management skills. Achieved high approval ratings through effective stakeholder management, showcasing a collaborative mindset and a focus on significant achievements.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Owner/Contractor
Self Employed (Trust Services Inc)
02.2021 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Developed financial forecasts for informed strategic planning.
- Managed day-to-day business operations.
- Identified potential project risks with thorough analysis and developed mitigation strategies.
- Conducted quality assurance checks throughout project lifecycle to maintain high standards.
Senior Business Analyst
Keen Transport
08.2019 - 11.2021
- Analyzed business processes by conducting stakeholder interviews and gathering requirements.
- Conducted market research to inform strategic decision-making for product development.
- Utilized data analysis tools to generate insights for business performance improvement.
- Developed comprehensive project plans for successful implementation of new software solutions.
- Developed use cases and user stories to guide the design of system enhancements.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
Senior Project Manager
JNET (Justice Network) PA STATE GOV
02.2017 - 09.2019
- Managed stakeholder expectations using Microsoft Project, resulting in high approval ratings.
- Successfully upgraded PA State Police Telecommunications System for all locations on time
- Consistently managed project team to achieve more with less
- Identified and mitigated potential risks to safeguard project timelines and budgets.
- Led multi-phase projects utilizing JIRA, resulting in seamless integration and delivery.
- Managed team dynamics using Microsoft Teams, resulting in improved communication and project visibility for projects.
Senior Project Manager
Aetna
06.2013 - 08.2016
- Implemented agile methodologies utilizing JIRA, resulting in streamlined workflows for cross-functional teams.
- Coordinated task assignments, ensuring balanced workloads and timely completion of deliverables for development sprints.
- Conducted thorough portfolio assessments for enhanced strategic alignment with client objectives.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Maintained schedules to meet key milestones at every project phase.
Senior Business Analyst
Coventry
01.2009 - 11.2013
- Analyzed business processes by conducting stakeholder interviews and gathering requirements.
- Utilized data analysis tools to generate insights for business performance improvement.
Portfolio Manager
PHEAA
01.1999 - 01.2009
Private First Class
United States Army
06.1997 - 10.1999
- Managed logistical requirements for the squad, ensuring appropriate equipment allocation and maintenance schedules were followed.
- Maintained a high level of discipline and professionalism in the squad, leading by example at all times.
Education
Associate of Arts - Business Administration And Management
Harrisburg Area Community College
Harrisburg, PA07-2009
Associate of Arts - Culinary
York Businesstowne Institute
York, PA06-2002
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Strategic thinking
- Training and mentoring
- Collaborative mindset
Affiliations
- Member of Coventry Research Board
Certification
- Google Project Management, Professional Certificate – Coursera and Google.
- IPMA Level A®, Certified Projects Director; IPMA Level B®, Certified Senior Project Manager; IPMA Level C®, Certified Project Manager; IPMA Level D®, Certified Project Management Associate – International Project management Association.
Military Awards
NATO AWARD
ARMY ACHIEVEMENT MEDAL
METORIOUS SERVICE MEDAL
Timeline
Owner/Contractor
Self Employed (Trust Services Inc)
02.2021 - Current
Senior Business Analyst
Keen Transport
08.2019 - 11.2021
Senior Project Manager
JNET (Justice Network) PA STATE GOV
02.2017 - 09.2019
Senior Project Manager
Aetna
06.2013 - 08.2016
Senior Business Analyst
Coventry
01.2009 - 11.2013
Portfolio Manager
PHEAA
01.1999 - 01.2009
Private First Class
United States Army
06.1997 - 10.1999
Associate of Arts - Business Administration And Management
Harrisburg Area Community College
Associate of Arts - Culinary
York Businesstowne Institute
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