Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my role at Acrobat Outsourcing. Excelled in customer service and problem-solving, significantly improving service efficiency. Skilled in multitasking and teamwork, adept at fostering repeat business and efficiently managing financial transactions.
Hi, I’m
Armand Manoukian
Sherman Oaks,CA
Summary
Overview
2021
years of professional experience
Work History
Brookstone
Sales Associate
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Macys Department Store
Sales Associate Specialist
05.2014 - 09.2020
Job overview
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
Acrobat Outsourcing
Food Waiter
09.2015 - 09.2018
Job overview
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
- Participated in team meetings, providing feedback on service improvements and sharing best practices with colleagues.
- Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
- Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
Education
Los Angeles Valley CollegeVan Nuys, CA
Associate Of Applied Business from Business
University Overview
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Listening Skills
Timeline
Food Waiter
Acrobat Outsourcing
09.2015 - 09.2018
Sales Associate Specialist
Macys Department Store
05.2014 - 09.2020
Sales Associate
Brookstone
Los Angeles Valley College
Associate Of Applied Business from Business
Similar Profiles
Ulani Urina JohnUlani Urina John
Dietary Aide at BrookstoneDietary Aide at Brookstone
Mitchell NunnMitchell Nunn
Investment Advisor at BrookstoneInvestment Advisor at Brookstone
Barbara AdamsBarbara Adams
Licensed Realtor at BrookstoneLicensed Realtor at Brookstone
Lianna AbdunaryanLianna Abdunaryan
Shadowing a Pharmacist at Memorial Medical PharmacyShadowing a Pharmacist at Memorial Medical Pharmacy
Dean TepperDean Tepper
Brand and Marketing Lead at Fukui LabsBrand and Marketing Lead at Fukui Labs