Armand Marquardt
Reston,VA
Summary
Experienced with federal account management, adept at building and maintaining strategic relationships within government sectors. Utilizes deep understanding of procurement processes to secure significant contracts. Track record of effective communication and negotiation skills in complex federal environments.
Overview
28
28
years of professional experience
Work History
Federal Account Executive
PCMG-Insight
08.2016 - Current
- Call current client base to expand territory relationships.
- Develop cadence to call manufacturer partners to maintain and deepen relationships and uncover new federal opportunities.
- Maintain contact with clients through the sales process. Keep customer satisfaction high and create additional opportunities.
- Work with field rep to support enterprise opportunities.
- Maintain run rate business through client interaction and service.
- Assist sales team in developing a go-to-market plan for Federal targets.
- Deliver on personal sales objectives quarterly for targeted major opportunities.
- Execute strategies for generating demand in both direct and indirect sales scenarios.
- Lead the team in achieving quarterly and annual revenue and GP targets.
- Leverage OEM partner and other business relationships to increase revenue and margin.
Administrative Coordinator 2
Harris IT Services
06.2013 - 05.2016
- Additional duties from Administrative Coordinator 1.
- Assist IRB in expediting iRIS submissions. Review and forward submissions to IRB chair.
- Register new patients for Central Registration Office. Enter patients in CDR, submit verifications to clinical teams. Run reports per clinical teams request.
Administrative Coordinator 1
Harris IT Services
03.2008 - 06.2013
- Coordinate interviews, greet prospective employees, inform them of Harris benefits and project guidelines.
- Work with government training coordinator to develop orientation plan. Guide new hires through orientation and coordinate training. Develop and distribute monthly training calendar to staff.
- Maintain staff list, organizational chart, training database, staff professional membership database.
- Track subcontract timecards and review invoices for accuracy before forwarding to project manager and corporate officers.
- Work with government administrative officer to guide and maintain staff through security protocols.
- Record minutes for steering committee meetings with government contractor officers twice a month, and monthly management meetings.
- Purchase professional membership dues and training materials for staff. Submit expense reports, and maintain corporate card. Assist project manager with expense reports and corporate card.
- Review outside training seminars and professional memberships/certifications best suited for Harris staff.
- Assist management with tracking staff credentials and presentation for contract compete efforts.
Clinical Data Manager
Harris IT Services
05.2007 - 03.2008
- Analyze and record appropriate adverse events (AEs) based on protocol requirements and individual judgment in applying those requirements. Collaborate with research team in resolving issues and concerns identified.
- Interpret, analyze and extrapolate data to create reports, graphs, and schemas for Principal Investigator (PI) analysis based on judgment, knowledge and understanding of study requirements. Collaborate with research team in resolving issues and concerns identified.
- Manage and conduct internal audits for regulatory compliance and analysis and verification of complete and accurate data based on medical and clinical understanding, and judgment. Develop requirements for corrective actions based on analysis.
- Analyze and ensure clinical research data integrity. Work with the research team to share findings and coordinate corrective actions as necessary.
- Perform statistical analysis and develop and provide statistical reports that aid the research team in building hypotheses.
- Ensure the complete and accurate coding, abstraction and capture of patient information.
- Manage submissions to sponsors.
Data Analyst II
Harris Corporation
07.2005 - 03.2007
- Processed all incoming proprietary data related to the Cement Mineral Industry Survey for the U.S. Geological Survey to produce non-proprietary compilation tables. Ensured that the data contained no errors and that the publication tables met acceptable quality limits. Contacted survey respondents to identify and correct errors, performed routine phone calls and emails to improve survey timeliness.
- Delivered monthly interim cement reports to commodity specialist.
- Prepared a monthly market analysis for cement sales in California, the market production forecast for the Federal Reserve Bank, and an analytical template for the specialist's monthly report on production.
- Worked with commodity specialist to resolve all data issues with the incoming annual survey data. Entered data as appropriate. Routinely contacted late respondents via phone and email. Checked data and format accuracy. Delivered all other items related to the annual survey such as proprietary state tabulations.
Loan Specialist
Riggs Bank, N.A.
08.1998 - 03.2005
- Resolved problems with clients' loan accounts, and took applications for new loans. Contacted customers with decisions on loans, and took requests for secondary review in the case of a declined loan application.
- Routinely supervised customer service representatives. Ensured service problems were resolved and service standards were met.
- Assisted current mortgage customers with the refinancing and modification process by reviewing their loan, and calculating the new payment structure to deliver the best product for their financial situation. Originated the modification process including the paperwork for current mortgage customers.
Service Specialist
Riggs Bank, N.A.
11.1997 - 08.1998
- Worked with multiple systems and departments to resolve ATM and other client banking problems.
- Referred clients to open new accounts, loans, and other lines of business.
- Assisted in creating a sales database using Microsoft Access.
Education
B.A. - Political Science
Mary Washington College
Fredericksburg, VA01.1994
High School - undefined
Langley H.S.
McLean, VA01.1990
Skills
- Account management
- Account management
- Account management
- Account management
- Account management
Timeline
Federal Account Executive
PCMG-Insight
08.2016 - Current
Administrative Coordinator 2
Harris IT Services
06.2013 - 05.2016
Administrative Coordinator 1
Harris IT Services
03.2008 - 06.2013
Clinical Data Manager
Harris IT Services
05.2007 - 03.2008
Data Analyst II
Harris Corporation
07.2005 - 03.2007
Loan Specialist
Riggs Bank, N.A.
08.1998 - 03.2005
Service Specialist
Riggs Bank, N.A.
11.1997 - 08.1998
High School - undefined
Langley H.S.
B.A. - Political Science
Mary Washington College