Armando Agredano
Rialto,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. With an eagerness to apply my years of business knowledge and acumen within a reputable organization.
Overview
18
18
years of professional experience
Work History
Premium Payables Associate
HUB International Limited
06.2022 - Current
- Analyze incoming payments to correctly record items.
- Identify and process statements to apply commissions correctly.
- Prepare reconciliations in the Broker Management System in conjunction with invoices and/or statements received from markets in accordance with payment terms.
- Build and maintain effective relationships with internal and external partners.
Unarmed Security Guard
Metro One Loss Prevention Services
11.2020 - 06.2022
- Provide Metro One security service which involves visitor and associate interaction in a professional manner while maintaining the facilities best interests in mind.
- Routine patrolling of buildings both on foot and in a vehicle while maintaining logs throughout the day.
Supervisor
U.S. Department Of Commerce
01.2020 - 10.2020
- Assisted in the management of a large operations team which involved assigning workloads for 300+ census employees.
- Reviewed non-exempt employee time sheets and billable hours and mileage.
- Maintained a database and produced reports for upper management.
Physician Referral Coordinator
Kaiser Permanente
05.2019 - 01.2020
- Reviewed physician requests for outside medical services.
- Set up and maintained files on all outside referral patients.
Patient Scheduling Coordinator
Kaiser Permanente
07.2018 - 05.2019
- Scheduled a mix of appointments while reviewing appropriate guidelines and composed messages to medical staff.
Claims Resolutions Administrator
Kaiser Permanente
12.2013 - 11.2017
- Reviewed and resolved provider disputes based on contractual guidelines.
- Reviewed member inquiries and appeals to make a payment.
- Ran various production reports and queries to present to management.
- Performed check research, refund posting, adjustment entries, W-9 processing, and provided assistance in reconciliations.
Financial Counselor
Springboard Nonprofit Consumer Credit Management
03.2012 - 05.2013
- Conducted hundreds of interviews and counseled hundreds of clients on financial budgeting, money management and debt management practices to deem eligibility for government assistance.
Customer Service Representative
Stater Brothers Markets
10.2005 - 03.2012
- Resolved customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money and adjusting bills.
Education
Bachelor of Science - Business Administration: Emphasis in Accounting
DeVry University
Pomona, CA02.2011
Skills
- Strong Work Ethic
- Problem Solving
- Collaboration
- Time Management
- Critical
- Thinking Adaptability
Accomplishments
- One of a select few that participated in User Acceptance Testing (UAT) and Business Validation/Training for EPIC deployment in 2017 release for Northern California Kaiser Permanente.
- One of a select few to review Funds Disbursement Authorization (FDA) and authorize processing of invoices paying over $200,000.
- Supervised a team of over 300
Timeline
Premium Payables Associate
HUB International Limited
06.2022 - Current
Unarmed Security Guard
Metro One Loss Prevention Services
11.2020 - 06.2022
Supervisor
U.S. Department Of Commerce
01.2020 - 10.2020
Physician Referral Coordinator
Kaiser Permanente
05.2019 - 01.2020
Patient Scheduling Coordinator
Kaiser Permanente
07.2018 - 05.2019
Claims Resolutions Administrator
Kaiser Permanente
12.2013 - 11.2017
Financial Counselor
Springboard Nonprofit Consumer Credit Management
03.2012 - 05.2013
Customer Service Representative
Stater Brothers Markets
10.2005 - 03.2012
Bachelor of Science - Business Administration: Emphasis in Accounting
DeVry University