
Managed the safe and legal transportation of specialized freight (e.g., Tanker, Doubles) across 11 reginal states, maintaining an impeccable driving record and zero safety violations.
Maintained 100% DOT and FMCSA regulatory compliance** by diligently tracking Hours of Service (HOS) via ELD and completing all necessary paperwork (BOLs, delivery receipts, pre/post-trip logs) with high accuracy.
Optimized daily routes using GPS and routing software, consistently achieving a 98% on-time delivery rate and reducing fuel consumption.
Expertly performed specialized operations including Drop & Hook, Live Loads, and Live Offloads, while ensuring weight distribution and cargo securement met all federal and state regulations.
Conducted daily pre-trip and post-trip vehicle inspections and reported all defects immediately, to reduce mechanical downtime.
Directed and managed operational teams ranging from 6 to 60 staff members per deployment, successfully securing and servicing high-profile venues holding up to 90,000 guests across Los Angeles, Orange, and San Bernardino counties.
Established and enforced comprehensive safety and security protocols across diverse major venues (e.g., SoFi Stadium, Rose Bowl, LA Coliseum, Hollywood Bowl, Intuit Dome, and The Forum).
Acted as a primary liaison with first responders, law enforcement, and external agencies to coordinate emergency procedures and maintain a secure environment for all attendees and working staff.
Oversaw full-spectrum event operations including Guest Services, parking, ticket taking, ushering, event security, crowd management, and specialized functions like bike patrol.
Drove high team performance through hands-on training, coaching, and accountability; effectively utilizing disciplinary measures and maintaining open lines of communication to ensure professional standards and seamless event execution.
Spearhead daily operations, managing and optimizing employee productivity and production for a safe and efficient work environment.
Conduct quarterly performance evaluations for all direct reports, identifying areas for growth and driving team improvement.
Maintain accountability and quality standards by issuing disciplinary and coaching documentation when necessary.
Cultivate a culture of open communication, serving as the primary liaison between management and operations staff.
Oversee and direct various operational tasks across multiple departments to ensure seamless daily function.
Previous Roles & Experience
Role | Key Achievements & Responsibilities
Local Dispatch, managed a fleet of independent contractor drivers, optimizing daily routing for both deliveries and pickups to maximize efficiency and service standards. Provided timely and professional support to internal and external customers, resolving service issues to ensure on-time performance.
OS&D Clerk, resolved all shipment discrepancies (Shortages, Overages, and Damages), reducing claims and ensuring inventory accuracy. Communicated directly with shippers and consignees via phone and email to rectify issues quickly and maintain high customer satisfaction. |
Night Clerk facilitated efficient driver operations by assisting with local and line-haul check-in/dispatch procedures. Contributed to logistics planning by assisting with accurate trailer manifesting.
Inbound and Outbound Dock Executed the safe and timely unloading and loading of line haul and local trailers. Ensured billing accuracy by recouping, reweighing, and dimming all shipments. Documented and reported exceptions during the trailer offload process.
Yard Hustler Managed and maintained the yard unit, completing daily safety checklists. Coordinated the yard flow, setting up both inbound and outbound operations by placing local and line haul trailers at designated dock doors for loading.