ARMANDO ALARCON
Rio Rancho,NM
Summary
Dynamic professional with exceptional staff training and development skills in MS Office and Excel, complemented by bilingual proficiency that fosters effective communication across diverse backgrounds. Extensive experience across various industries has honed the ability to ensure customer satisfaction while driving team performance. A proven track record of skill refinement and career advancement through promotions reflects a commitment to continuous growth and excellence. Eager to contribute to a forward-thinking company that values long-term relationships and professional development.
Overview
22
22
years of professional experience
1
1
Certification
Work History
PHC Caretaker
Ambercare Home Health
Albuquerque, NM
04.2025 - Current
- Provided compassionate care to clients, ensuring comfort and safety in daily activities.
- Assisted with medication management and adherence to prescribed health regimens.
- Supported clients in personal hygiene tasks and mobility assistance, enhancing quality of life.
- Collaborated with healthcare professionals to develop personalized care plans for clients.
Manager
Warrior Car Wash Santa Ana Pueblo
09.2018 - Current
- Control labor costs and production
- Maintain inventory-taking and daily deposits
- Make training recommendations as appropriate to increase employee retention and ensure employee performance
- Participate in the evaluation, hiring, and training of personnel
- Promoting to ensure positive morale and staff appreciation
- Enforce safety, health, and security rules
- Ensure that all equipment is in good repair, functional, and properly representing the brand in accordance with company guidelines
Manager
Clean Machine Car Wash
06.2015 - 08.2018
- Grow the customer volume, drive sales and increase profitability
- Coach staff to create a positive and high-energy environment that customers can feel
- Train and support the staff at varying levels
- Maintain supplies
- Manage payroll
Kitchen Manager
Fat Squirrel Pub and Grill
01.2009 - 06.2015
- Led and directed team members on effective methods, operations, and procedures
- Consistently maintain high levels of cleanliness, organization, and sanitation of food and beverage products to ensure quality
- Oversee front-of-house personnel to maintain adequate staffing and minimize overtime
- Build sales forecasts and schedules to reflect desired productivity targets
- Perform restaurant walk-throughs to gauge timelines and excellent service quality
Trainer & Sou Chef
Ruby Tuesday
05.2007 - 01.2009
- Minimize loss and misuse of equipment through proper restaurant supervision and staff training
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions
Shift Leader
Las Cruces Country Club
03.2004 - 02.2006
- Worked closely with the chef and cooks to determine menu plans for special events and occasions
- Meet and greet members
- Encouraging feedback from customers and using feedback to implement positive changes within the restaurant
Education
Bachelor of Science - B. S Bachelor's of Science
National American University
Albuquerque, NM01-2020
Skills
- Expertise in DRB systems
- Experienced in structured work settings
- Correcting procedural discrepancies
- Comprehensive project oversight
- Resourceful in overcoming challenges
- Strong verbal and written communication
- Strong capability to manage competing priorities
Certification
- Disney Institute Training Company Disney's Approach to Leadership Excellence Accomplished: 2021-06-30
- Harvard Business School Online Leadership Principles Accomplished: 2021-09-01
- Alison Introduction to Supervision Accomplished: 2021-04-14
Languages
English
Full Professional
Spanish
Timeline
PHC Caretaker
Ambercare Home Health
04.2025 - Current
Manager
Warrior Car Wash Santa Ana Pueblo
09.2018 - Current
Manager
Clean Machine Car Wash
06.2015 - 08.2018
Kitchen Manager
Fat Squirrel Pub and Grill
01.2009 - 06.2015
Trainer & Sou Chef
Ruby Tuesday
05.2007 - 01.2009
Shift Leader
Las Cruces Country Club
03.2004 - 02.2006
Bachelor of Science - B. S Bachelor's of Science
National American University