Armando Alvarado
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced in combat training, repair work of weapons, and realistic tactical scenarios. Comfortable working long, irregular hours and operating under adverse conditions. Strong leadership abilities with excellent flexibility and communication skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Associate
Shooters Of Columbus
10.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Active Duty Soldier
Department Of Defense
02.2011 - Current
- Led a diverse group of personnel, fostering a positive work environment and promoting professional growth.
- Spearheaded major projects, resulting in the successful completion of objectives within deadlines and budget constraints.
- Developed comprehensive training programs for new recruits, ensuring a thorough understanding of job responsibilities and expectations.
- Established strong relationships with external partners to enhance collaboration on joint missions.
- Developed tactical proficiency in subordinates by leading numerous field training exercises and live-fire events.
- Assisted in the design and implementation of advanced weapons courses for experienced personnel.
- Stayed current on industry trends and advancements in weaponry technology to provide up-to-date instruction to soldiers.
Education
Associate of Science - Firearms Technology
Sonoran Desert Institute
Scottsdale, AZ08.2024
Skills
- Small Arms Proficiency
- Firearms Expertise
- Military Experience
- Weapon Maintenance
- Marksmanship Training
- Product Sales
- Promotional Support
- Customer Service
- Teamwork and Collaboration
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 30 staff members.
Certification
- Squad Designated Marksmanship Training - 2013
- US Army Infantry Training - 2011-current
- Armorer Training - 2013
recreational shooting
Continuously trains and conducts stress shoot scenarios with a multitude of weapons and calibers experience under different conditions, i.e. day and night training under night vision capabilities.
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Shooters Of Columbus
10.2023 - Current
Active Duty Soldier
Department Of Defense
02.2011 - Current
Associate of Science - Firearms Technology
Sonoran Desert Institute
- Squad Designated Marksmanship Training - 2013
- US Army Infantry Training - 2011-current
- Armorer Training - 2013
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