Armando Bernal
Hobart,IN
Summary
Motivated and detail-oriented college graduate with multiple degrees in health services and hands-on experience in hospital administration. Proven ability to support cross-departmental operations and improve processes within a variety of work environments. Demonstrates strong organizational, communication, and problem-solving skills. Seeking to apply education and internship experience into a dynamic and engaging role.
Overview
3
3
years of professional experience
Work History
Custodial Worker
First Academy
04.2021 - Current
- Responded to emergency cleaning requests to meet client expectations
- Maintained accountability for number codes and master keys
- Sanitized and deep cleaned floors and other surfaces.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to facility.
- Maintained a welcoming appearance in outdoor spaces by picking up litter, sweeping walkways, and tending to landscaping needs as needed.
- Headed up the setup and breakdown of event spaces, contributing to successful events at the facility.
- Assisted with minor maintenance tasks such as changing light bulbs or tightening loose fixtures to maintain overall building functionality.
Administrative Intern
St. Mary Medical Center
06.2022 - 08.2022
- Gained insight into employee relations, benefits administration, and performance management.
- Observed quality assurance activities, ensuring compliance with healthcare regulations.
- Learned relevant healthcare laws, regulations, and compliance requirements.
- Observed the coordination of routine inspections and emergency repairs.
- Shadowed security team to understand protocols for maintaining a safe hospital environment.
- Observed the planning and execution of hospital expansion or renovation projects.
- Provided valuable insights into process improvement efforts by engaging in brainstorming sessions alongside experienced staff members.
- Enhanced team efficiency by taking detailed meeting notes and discussing them with relevant staff members.
Store Associate
Aldi
04.2021 - 08.2021
- Provided exceptional customer service by greeting customers, helping locate merchandise, and offering assistance as needed.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Maintained tidy and organized store to comply with cleanliness standards.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Education
Master of Public Affairs - Health Services Administration
Indiana University Northwest
05.2024
Bachelor of Science - Health Services Management
Indiana University Northwest
12.2022
Skills
- Strong Presentation Skills
- Effective Time Management Skills
- Ethical Decision-Making Skills
- Compelling Writing Skills
- Extensive Written and Verbal Communication
- Intricate Sense for Detail
- Developed Computer Literacy
- Adaptive and Flexible Team Member
- Administrative Experience
Timeline
Administrative Intern
St. Mary Medical Center
06.2022 - 08.2022
Custodial Worker
First Academy
04.2021 - Current
Store Associate
Aldi
04.2021 - 08.2021
Master of Public Affairs - Health Services Administration
Indiana University Northwest
Bachelor of Science - Health Services Management
Indiana University Northwest
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