Armando Buelna
Coachella(CA)
Summary
Dedicated Field Technician with expertise in customer service and technical troubleshooting. Proven ability to conduct inspections and resolve inquiries, ensuring safety compliance and operational efficiency.
Overview
21
21
years of professional experience
Work History
Field Technician
Reyes Coca-Cola
Rancho Cucamonga
02.2018 - Current
- Installed and maintained beverage dispensing equipment at customer locations.
- Conducted routine inspections for operational efficiency and safety compliance.
- Responded promptly to service calls and prioritized customer needs effectively.
- Drove company vehicles to and from customer locations to perform field maintenance.
- Resolved customer inquiries promptly while providing excellent customer service at all times.
- Utilized handheld device to update work order status.
- Applied company safety policies consistently when performing daily tasks.
Maintenance Crew Member
RPM
Palm Desert
01.2016 - 01.2018
- Performed routine inspections of equipment and facilities for maintenance needs.
- Collaborated with team members to execute daily maintenance tasks efficiently.
- Maintained cleanliness and organization of work areas and tools.
- Followed safety protocols to promote a safe work environment at RPM.
- Performed routine maintenance and repair of buildings, grounds, and equipment.
- Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
- Assisted with installation of new equipment when necessary.
- Assisted with painting projects both inside and outside the facility.
- Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
Field Service Technician
Culligan Water
Indio
01.2013 - 12.2016
- Installed and maintained water treatment systems for residential and commercial clients.
- Diagnosed technical issues with water filtration equipment effectively.
- Provided training to customers on proper equipment usage and maintenance.
- Responded promptly to service calls, addressing customer concerns professionally.
- Completed all necessary paperwork for service calls in a timely manner.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
- Trained customers on equipment after installation.
Field Tech OPS Technician
Time Warner Cable
Indio
01.2005 - 12.2012
- Installed and maintained cable systems in residential and commercial properties.
- Troubleshot technical issues with cable and internet services for customers.
- Documented service calls and repairs in the company system accurately.
- Educated customers on proper use of cable and internet services.
- Replaced defective components or parts as needed.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Followed safety practices to safeguard against injury and damage to property.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Installed new components or replaced defective parts to restore functionality.
- Completed scheduled appointments on time to drive quality service.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Used register system to ring up customer purchases, process payments, and issue receipts.
Education
High School Diploma -
La Quinta High Scool
La Quinta, CASkills
- Equipment maintenance
- Technical troubleshooting
- Customer training
- Safety compliance
- Service call documentation
- Vehicle inspection
Timeline
Field Technician
Reyes Coca-Cola
02.2018 - Current
Maintenance Crew Member
RPM
01.2016 - 01.2018
Field Service Technician
Culligan Water
01.2013 - 12.2016
Field Tech OPS Technician
Time Warner Cable
01.2005 - 12.2012
High School Diploma -
La Quinta High Scool