Armando Ceja
Lake Elsinore,CA
Summary
Dedicated General Service Technician with experience at RC Speed Tires, recognized for enhancing customer satisfaction through effective vehicle diagnostics and exceptional service. Proficient in mechanical tools and safety procedures, I consistently maintained a clean workspace while collaborating with team members to improve workflow and achieve timely repairs. Bilingual in English and Spanish.
Overview
6
6
years of professional experience
Work History
General Service Technician
RC Speed Tires
06.2024 - 06.2025
- Operated hand and power tools to perform routine maintenance tasks
- Assisted in diagnosing vehicle issues through visual inspections and basic troubleshooting
- Maintained cleanliness and organization of work area to promote safety and efficiency
- Learned proper safety protocols for handling automotive equipment and chemicals
- Enhanced team productivity by collaborating closely with colleagues to complete repairs quickly and accurately.
- Contributed to positive shop reputation by consistently receiving favorable reviews from satisfied customers based on professionalism and quality of work completed.
General Service Technician
Holley's Tire Service
07.2022 - 08.2023
- Supported experienced technicians in repairs, gaining hands-on experience with various systems
- Collaborated with team members to streamline workflow during busy service periods
- Maintained a clean and organized workspace to maximize efficiency and ensure the safety of all technicians.
- Improved customer satisfaction by providing efficient and accurate diagnostic assessments of vehicle issues.
- Explained diagnostic findings to customers and outlined repair or service options.
Ice Cream Attendant
La MICHOACANA ICE CREAM SHOP
07.2019 - 04.2022
- Served a diverse range of ice cream flavors to enhance customer satisfaction.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Assisted customers with product selection, providing recommendations based on preferences.
- Operated cash register accurately, handling transactions and processing payments efficiently.
- Trained new team members on proper ice cream handling techniques and company policies.
- Managed long lines of waiting customers by keeping a calm demeanor under pressure.
- Completed opening and closing procedures efficiently, setting up the store for success each day.
Education
San Clemente High School
San Clemente, CASkills
- Safety procedures
- Customer service
- Heavy lifting
- Mechanical tools
- Vehicle maintenance
- Attention to detail
- Punctual and reliable
- Valid Driver's license
- Bilingual(English and Spanish)
- Professional and courteous
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
General Service Technician
RC Speed Tires
06.2024 - 06.2025
General Service Technician
Holley's Tire Service
07.2022 - 08.2023
Ice Cream Attendant
La MICHOACANA ICE CREAM SHOP
07.2019 - 04.2022
San Clemente High School
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