Armando Escareno
Brownsville
Summary
Detail-oriented professional with expertise in customer service and inventory management. Skilled in resolving complaints and organizing stock to enhance store efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Shelf Stocker
Walgreens
Brownsville
04.2023 - 02.2026
- Stocked shelves with products aligned to store layout and company guidelines, enhancing product visibility.
- Monitored inventory levels and promptly reported shortages to management, ensuring timely restocking.
- Organized shelves and displays, removed damaged or expired merchandise, and replenished stock to maintain quality presentation.
Customer Service Representative
Maximus
Brownsville
08.2020 - 03.2023
- Resolved customer complaints promptly, ensuring satisfaction and fostering loyalty.
- Guided customers in understanding product features and service options, enhancing their purchasing decisions.
- Maintained composure in high-pressure situations, successfully diffusing conflicts and preserving customer relationships.
Education
High School Diploma -
Simon Rivera High School
Brownsville05-1993
Skills
- Inventory management
- Stock rotation
- Shelf organization
- Storage optimization
- Product merchandising
- Customer engagement
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Shelf Stocker
Walgreens
04.2023 - 02.2026
Customer Service Representative
Maximus
08.2020 - 03.2023
High School Diploma -
Simon Rivera High School