Armando Fregoso
Server/Cashier
Rialto,CA
Summary
Friendly and reliable cashier/server offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
3
3
years of professional experience
Work History
Brick Specialist
LEGO
Anaheim, CA
07.2022 - Current
- Participated in team-building activities to enhance working relationships.
- Cash out guests in efficient manner while asking about membership
- Re-stocks product on floor in efficient manner
- Greets guests at door
Server/Cashier
Cracker Barrel
Rialto, United States
10.2019 - 07.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Checked identification for proof-of-age for alcohol sales
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and alcohol to enhance sales numbers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Education
High School Diploma -
Upland High School
Upland, CA06.2019
Skills
- Merchandise Packaging
- Workstation Maintenance
- Kitchen Safety Standards
- Packing Optimization
- Serving and Bussing
- Hospitality and Professionalism
Languages
English
Native or Bilingual
Timeline
Brick Specialist
LEGO
07.2022 - Current
Server/Cashier
Cracker Barrel
10.2019 - 07.2022
High School Diploma -
Upland High School