Armando Frias
Santa Maria,CA
Summary
Dynamic Office Practitioner with a proven track record at Brava Theater Center, excelling in clients interviewing and needs assessments. Recognized for enhancing clients satisfaction through empathetic communication and effective negotiation. Adept at fostering teamwork and maintaining operational efficiency, contributing to a positive work environment and improved service delivery.
Overview
26
26
years of professional experience
Work History
Office Practitioner
Brava Theater Center
01.2025 - 06.2025
- Adapted quickly to changing tasks while maintaining focus on quality service delivery.
- Championed a positive work environment by fostering open communication channels among staff members and encouraging teamwork.
- Increased patient satisfaction scores through excellent communication, empathy, and understanding of individual needs.
Office Practitioner
Urban Alchemy
01.2025 - 06.2025
- Assisted in daily operational tasks to ensure smooth workflow and service delivery.
- Learned company policies and procedures to provide effective support to team members.
- Maintained cleanliness and organization of work areas to promote efficiency and safety.
- Collaborated with colleagues to address customer inquiries and resolve issues promptly.
- Gained proficiency in inventory management systems for tracking supplies and materials.
- Participated in training sessions to develop skills in product knowledge and service standards.
- Supported team initiatives by contributing ideas for process improvements and customer satisfaction.
- Excelled in time management skills, enabling the completion of all daily tasks while providing exceptional care to patients.
- Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
Mentor, At-Risk Youth
Youth Offender Program
01.2019 - 01.2025
Electrical Apprentice
Reid Electric
08.1999 - 05.2001
- Installed electrical systems in residential and commercial settings, ensuring compliance with safety standards.
- Assisted licensed electricians in troubleshooting electrical issues, enhancing problem-solving skills.
- Maintained tools and equipment, contributing to efficient worksite organization and safety protocols.
- Supported wiring installations for lighting and power distribution, adapting to various project requirements.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
Education
Associate Of Arts And Sciences - Social Sciences
West Hills College
Coalinga, CA04.2022
Skills
- Patient interviewing
- Needs assessments
- Negotiation
- Patient intake
Timeline
Office Practitioner
Brava Theater Center
01.2025 - 06.2025
Office Practitioner
Urban Alchemy
01.2025 - 06.2025
Mentor, At-Risk Youth
Youth Offender Program
01.2019 - 01.2025
Electrical Apprentice
Reid Electric
08.1999 - 05.2001
Associate Of Arts And Sciences - Social Sciences
West Hills College
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