Armando Gonzalez
Glendale,AZ
Summary
A hard-working dependable team leader who enjoys being of Service to others. Self-motivated manager brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
9
9
years of professional experience
Work History
Front End Manager
Frys Food
08.2022 - Current
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Maintained strong customer relations and effective customer service standards.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.
Caregiver
Horizon Human Services
05.2015 - 05.2016
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
High School Diploma -
Independence High School
Glendale, AZ05.2007
Skills
- Customer Service
- Employee Supervision
- Staff Supervision
- Performance Improvements
- Problem-solving abilities
- Conflict Resolution
- Money handling abilities
- Scheduling
- Paperwork Processing
Accomplishments
Due to my performance, I received an increase in pay within the first month I started for working. Over the next couple of months of hard work and dedication towards the task that I was assigned to I showed responsibility and ability to coach others. Which then the company gave me the opportunity to become a crew trainer and was enrolled in management class. After completing my management classes I became a Manager.
Languages
Spanish
Full Professional
Timeline
Front End Manager
Frys Food
08.2022 - Current
Caregiver
Horizon Human Services
05.2015 - 05.2016
High School Diploma -
Independence High School