Armando Lopez
Las Vegas
Summary
Offering strong organizational skills and positive attitude, ready to excel in fast-paced food service environment. Brings foundational understanding of food safety standards and customer service principles, with demonstrated ability to quickly learn and adapt. Ready to use and develop leadership and operational skills in management role.
Overview
8
8
years of professional experience
Work History
Food service manager
Lucille’s smokehouse bbq
09.2022 - Current
- Oversaw daily operations of a high-volume food service establishment, ensuring efficient and smooth workflow
- Managed a team of XX staff members, providing training, guidance, and performance evaluations
- Monitored customer feedback through surveys or direct interaction to identify areas for improvement in quality of service or menu
- Conducted regular performance reviews for staff members, recognizing top performers and addressing areas needing improvement through coaching or additional training opportunities
- Resolved escalated customer complaints promptly by listening attentively, empathizing with their concerns, and offering appropriate solutions
- Maintained a clean and organized work environment by enforcing sanitation standards and conducting regular inspections
- Instituted cross-training initiatives among front-of-house staff to enhance flexibility during peak hours or staffing shortages
- Worked with management team to implement proper division of responsibilities.
Cook
HMSHost/ mccarran airport
07.2019 - 09.2022
- Experienced bilingual cook with very fast learning skills and attentive to detail
- I am use to working in a very fast paced environment while still paying attention to detail and maintaining a cleaned and organized station
- I like working with others and I work great with others very good communication skills and I am always willing to help and ask for help
- Very punctual person and willing to work overtime if needed
- Willing to always learn new methods and grow with the company
Kitchen Manager
Villa Court Assisted Living & Memory Care
03.2017 - 05.2019
- I was in charge of both kitchens and coming up with new weekly menus and dishes
- In charge of payroll making employees schedule ordering food from U.S foods maintaining clean kitchens daily cleaning schedule and making sure food was being rotated and maintained fresh
- Constantly talking with family members about their family member in the facility always communicating with them to ensure their loved one is a good environment
- Attending daily manager meetings to see where we can improve together as a team and constantly going over budgets and making sure employee environment is safe fun and clean
Education
High school diploma - undefined
Liberty High School
Las Vegas, NV05.2017
Skills
- Food Production
- Cooking
- Bilingual
- Management Experience
- Memory Care
- English
- Leadership Experience
- Food Safety
- Communications
- Spanish
- Food Preparation
- Restaurant Experience
- Culinary Experience
- Busser
- Kitchen Management Experience
- Cleaning Experience
- Kitchen Experience
- Meal Preparation
- Customer Service
Assessments
- Customer service — Proficient
- November2020
- Identifying and resolving common customer issues
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Food service manager
Lucille’s smokehouse bbq
09.2022 - Current
Cook
HMSHost/ mccarran airport
07.2019 - 09.2022
Kitchen Manager
Villa Court Assisted Living & Memory Care
03.2017 - 05.2019
High school diploma - undefined
Liberty High School
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