Dedicated and self motivated professional with a history of meeting company goals utilizing consistent and organized practices. Quick learner and skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Sales Associate
Aarons Furniture Store
02.2012 - 05.2012
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Assistant Manager
Sprint Wireless Lifestyles
04.2010 - 02.2012
Supervised day-to-day operations to meet performance, quotas, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Increased sales through effective merchandising strategies and targeted promotions.
Owner/General Manager
Operating Authority Services LLC
04.2019 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Worked with marketing teams to create print and online advertisements to bring in new customers.
Fedex Driver
Garrid Enterprises Inc
10.2022 - 03.2024
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
Regional Manager
US Compliance Services
01.2015 - 04.2019
Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
Supervised staff to optimize brand expansion initiatives and productivity.
Door-to-Door Sales Representative
Ikonik
05.2012 - 01.2015
Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
Sales Associate
Foot Locker
01.2010 - 04.2010
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
High School Diploma -
Bonita Vista Senior High School
Chula Vista, CA
06.2019
Skills
Customer Relations
Small business operations
Relationship Building
Verbal and written communication
Bilingual (Spanish)
Sales Leadership
Regulatory Compliance
physically fit for lifting
Inventory Management
Customer Retention
Accomplishments
Supervised team of 20+ staff members.
Top 5 in sales in the nation multiple times working for Sprint