Armando Medrano
Los Angeles,CA
Summary
Motivated server with an engaging personality and flexible approach. Easygoing, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Server
NBC Universal Studios
06.2022 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Inspected dishes and utensils for cleanliness.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Server
Pat's Restaurant And Catering
05.2022 - 01.2023
- Set up banquet tables and chairs based on event requirements.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Worked with banquet manager to coordinate event set up and schedule.
- Responded to guest inquiries and requests promptly and courteously.
- Answered guest questions about event plans and food service choices.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Replenished condiments and other supplies at tables and service bars.
Cashier
Wingstop
11.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Responded promptly to requests for assistance, spills and customer inquiries.
Cook
Winstop
08.2021 - 11.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Maintained food safety and sanitation standards.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Managed opening and closing shift kitchen tasks.
Education
High School Diploma -
Inglewood High School
Inglewood, CA06.2020
Skills
- Buffet Setup and Takedown
- High-Energy and Stamina
- Active Listening
- Server Training
- Courteous Phone Demeanor
- Cash Handling
- Guest Satisfaction
- Bus Tables
- Beverage Preparation
Languages
Spanish
Native or Bilingual
Timeline
Server
NBC Universal Studios
06.2022 - Current
Server
Pat's Restaurant And Catering
05.2022 - 01.2023
Cashier
Wingstop
11.2021 - 05.2022
Cook
Winstop
08.2021 - 11.2021
High School Diploma -
Inglewood High School