Armando Melchor
Huntington Beach
Summary
Dynamic and self-motivated professional with exceptional communication skills and a proven ability to thrive in both collaborative and independent work environments. Adaptable to various settings, whether fast-paced or relaxed, while continuously seeking opportunities to expand skill sets and professional knowledge. Proficient in engaging with diverse individuals across all age groups and personalities, ensuring effective interactions and teamwork. Committed to meticulous adherence to directions and delivering results without creating challenges for managers or colleagues, exemplifying a strong work ethic.
Overview
9
9
years of professional experience
Work History
Amazon Fresh CSA
Amazon
06.2021 - 12.2025
- Assisted customers with product inquiries and resolved issues promptly.
- Processed transactions accurately using point-of-sale systems.
- Maintained store inventory levels through effective stock management practices.
- Collaborated with team members to enhance customer service initiatives.
- Handled customer complaints with empathy, ensuring satisfaction and retention.
- Trained new associates on operational procedures and customer service standards
- Assisted customers in locating products and provided recommendations to enhance shopping experience.
- Maintained inventory levels by restocking shelves and organizing merchandise efficiently.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Customer Service Associate
Walgreens
12.2020 - 02.2021
- Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases
- Built rapport with customers by offering friendly, knowledgeable, and supportive customer service
- Attended sales conferences to improve relationship building and closing techniques, basically team member meeting.
Team Member/Cashier
Wahoo’s Fish Taco
11.2016 - 12.2018
- I learned a wide variety of skills and learned to push myself through the fastest shifts. The skills that I learned:
- Answer telephone calls and respond to inquiries or transfer calls.
- Upsell customers
- Stayed in communication with regulars to build unique relationships.
- Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
Education
High School Diploma -
Ocean View High School
Huntington Beach, CA06.2018
Skills
- Communication skills
- Willingness to learn
- Customer service
- Computer skills
- Positive attitude
- Thinking skills
- Customer care
- Bilingual
- Team collaboration
- Resilience
- Cash handling
- Confidence
- Problem resolution
- Customer support
Languages
Spanish
Native or Bilingual
Timeline
Amazon Fresh CSA
Amazon
06.2021 - 12.2025
Customer Service Associate
Walgreens
12.2020 - 02.2021
Team Member/Cashier
Wahoo’s Fish Taco
11.2016 - 12.2018
High School Diploma -
Ocean View High School