Armando Millan
N. Las Vegas,NV
Summary
Highly organized and detail-oriented administrative professional seeking to apply strong communication, organizational, and problem-solving skills to support the efficient operations of a reputable company.
Overview
15
15
years of professional experience
Work History
Control Center Specialist
Rapid Response Monitoring
10.2024 - Current
- Currently employed with an alarm monitoring center where I am responsible for processing multiple customer accounts for burglary, fire and medical alerts that scroll to my screen in real time. While utilizing multi-tasking skills and exceptional attention to detail, I am tasked with ensuring the safety of life and property for residential and commercial entities.
Project Coordinator
Kraft Wright LLC
01.2016 - 09.2024
- I was employed with a subcontractor, who provides door replacement services and security door installations. I was tasked with traversing to multiple customer homes to document any potential obstacles and take preliminary measurements of the job site, manage project budgeting, scheduling, and overseeing completion of all installtions.
Store Night Manager
Subway Inc.
05.2015 - 11.2016
- Managed a team of 8 in an upscale neighborhood providing daily store maintenance, Day-end cash outs, inventory management and purchasing products, employee scheduling, and training workshops for upsell tactics.
Account Manager
Ricoh USA/Alternative Office Systems
10.2010 - 05.2015
- Managed 14 customer accounts across the Vegas valley, including 4 strip casinos, providing multiple printer and copier services including general maintenance, equipment swaps, inventory management, general administrative tasks, employee assignments/scheduling and generated P&L analysis via device usage.
Education
Advanced Diploma with Honors - undefined
Canyon Springs: Law and Preparatory Academy
06.2007
Skills
- Employee training
- Typing 80-100 WPM
- Customer Service
- Account Management
- Time Management
- Project Management
- Policy compliance
- Feedback implementation
- Complaint management
- Cross-functional coordination
Interests
Managing and participating in a compelling podcast regarding social dilemmas as well as kick starting content creation via streaming on social media.
Contact
- 1013 Vegas Palm Ave.
- N. Las Vegas, NV 89032
- (702) 577-4831
- Amillan89@gmail.com
Timeline
Control Center Specialist
Rapid Response Monitoring
10.2024 - Current
Project Coordinator
Kraft Wright LLC
01.2016 - 09.2024
Store Night Manager
Subway Inc.
05.2015 - 11.2016
Account Manager
Ricoh USA/Alternative Office Systems
10.2010 - 05.2015
Advanced Diploma with Honors - undefined
Canyon Springs: Law and Preparatory Academy