Armando Ochoa
Minot,ND
Summary
Telecommunications Experienced Telecommunications Technician, specializing in the operations and maintenance of established telecommunication systems and endpoints. Well versed in troubleshooting software and hardware. Willing to provide dedicated service to the customer and to the company to achieve a common goal. Project Manager over 8 + Years experience for three different companies. Supervising 1 to 10 employees in various aspect of telecommunications. Base Telephone switch technician 15 Years hands-on experience. Telephone mechanic experience at Minot AFB to include installation, maintenance and support of legacy systems. 20 Years experience in information technology and telecommunications systems.
Overview
41
41
years of professional experience
1
1
Certification
Work History
BTS Manager/Telecommunications Mechanic II
O-Tech Solutions LLC
09.2022 - Current
- Provide direct telephone switch support for Avaya S8710 and Avaya S8500. Maintain and administer base E-911 system. Provided administrative support processing trouble tickets, work order requests and surveys. Assist in consulting in base telecommunications upgrades to existing systems and future system implementations and installations.
Program Manager/BTS Technician/Telmech. II
Centech/MCS Of Tampa
06.2017 - 07.2022
- Supervised multiple employees; provided direct telephone switch support for Avaya S8710, Avaya and Avaya S8300 with CMS. Maintained and administered base E-911 system. Provided administrative support processing trouble tickets, work order requests and surveys. Assisted in consulting for base telecommunications upgrades to existing systems and future system implementations.
Project Manager/BTS Technician/Telmech II
GStek Inc.
03.2015 - 05.2017
- Supervised 1 employee; provided direct telephone switch support for Avaya S8710, Avaya S8500 and Avaya S8300 with CMS. Maintained and administered base E-911 system, legacy ring-down systems and voicemail server.
Program Manager/BTS Technician
MCS of Tampa
03.2013 - 02.2015
- Project Manager/BTS technician/Telephone Mechanic II Supervised 1 employee; provided direct telephone switch support for Avaya S8710, Avaya S8500 and Avaya S8300 with CMS. Maintained and administered base E-911 system, legacy ring-down systems and voicemail server.
Project Manager/BTS Technician/Telephone Mechanic
Trowbridge & Trowbridge, Altech
01.2008 - 01.2013
- Provided customer contact support, provided estimates and processed and executed work orders. Supervised 8 to 10 employees. Conducted installation (rewires) of several large buildings. Provided direct telephone switch support for Avaya S8710, Avaya S8500 and Avaya S8300 with CMS. Maintained and administered base E-911 system, legacy ring-down systems and voicemail server.
Indoor Premise Tech/OSP Technician-cable Splicer
Red River Communications
01.2006 - 01.2008
- Conducted installation of CAT 5/6 and fiber optic cable in a premise environment, terminated copper and fiber cable, located and spliced damaged copper and fiber outside plant copper and fiber infrastructure cable.
Telephone Mechanic
First Support Services
01.2004 - 01.2006
- Conducted installation and maintenance on telephone and local area network cable, provided troubleshooting on installed copper and fiber cabling systems, surveyed work orders and responded to trouble calls.
Security Forces/LAN Administrator
United States Air Force
01.1983 - 01.2004
- Performed industrial security operations to include patrol, armed escort, alarm monitoring and dispatch
- Installed premise wiring - low voltage, Provided Local Area Network management, Computer management and Land Mobile Radio Frequency management.
Education
Certificate of Training And Completion - Security And Protective Services
Small Permanent Communications And Display Segment
Lackland AFB, TX1990
High School Diploma -
Patagonia Union High School
Patagonia, AZ05.1983
Certificate of Completion - Security And Protective Services
Security Police Academy
Lackland AFB, TX1983
Certificate of Completion - Base Defence And Heavy Weapons
Air Base Ground Defence
Camp Bullis, Fort Sam Houston, TX1983
Skills
- Computer Proficient:
- MS Windows, Word, Excel, Power Point, MS Access, MS Publisher, CAIRSnet, Avaya ASA, AutoCAD, Fluke, Panduit, Leviton, Fujikura, Dynatel
Certification
Avaya Communications Manager Basic Administration Course – AVA00836AEN, 2009, Minot AFB
- CISCO, CIPT1 8.0 and CIPT2 8.0, 2015, Minot AFB
- · ACIS - Avaya Aura® Communication Manager and CM Messaging – Embedded (R6.x), – 2015, Minot AFB
Timeline
BTS Manager/Telecommunications Mechanic II
O-Tech Solutions LLC
09.2022 - Current
Program Manager/BTS Technician/Telmech. II
Centech/MCS Of Tampa
06.2017 - 07.2022
Project Manager/BTS Technician/Telmech II
GStek Inc.
03.2015 - 05.2017
Program Manager/BTS Technician
MCS of Tampa
03.2013 - 02.2015
Project Manager/BTS Technician/Telephone Mechanic
Trowbridge & Trowbridge, Altech
01.2008 - 01.2013
Indoor Premise Tech/OSP Technician-cable Splicer
Red River Communications
01.2006 - 01.2008
Telephone Mechanic
First Support Services
01.2004 - 01.2006
Security Forces/LAN Administrator
United States Air Force
01.1983 - 01.2004
Certificate of Training And Completion - Security And Protective Services
Small Permanent Communications And Display Segment
High School Diploma -
Patagonia Union High School
Certificate of Completion - Security And Protective Services
Security Police Academy
Certificate of Completion - Base Defence And Heavy Weapons
Air Base Ground Defence