Armando Ortiz

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.
• Consistently lifted materials weighing as much as 45- 50 pounds.

- Learning Ambassador

• Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an Ambassador.
• Served as a mentor for new associates, providing guidance and support throughout their first year of teaching experience.
• Utilized assessment data to inform instructional practices, resulting in targeted interventions that addressed individual associate's needs.
• Supported associate in the use of technology to enhance their learning.
• Developed and implemented differentiated instruction strategies to accommodate diverse learning styles and needs within the group.

- Jam Clear Associate

• Streamlined internal communication processes by implementing effective communication tools and platforms.
• Communicated with people of higher level to provide them with answers that they are looking for.
• Being able to work with Coworker in a much deeper level to be able to complete task at hand.
• Provide excellent teamwork for tasks that we are assigned to do.

- Forklift Operator

• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
• Unloaded materials and goods at designated locations for best project availability.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
• Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
• Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Promoted a positive work environment through open communication and constructive feedback.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
• Kept employees operating productively and working on task to meet business and customer needs.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Tracked receipts, employee hours, and inventory movements.