Armando Palacios
Palmhurst,Tx
Summary
I am a team player, eager to use my skills and experience to go above and beyond what is asked of me in my position to promote your company to the highest level. Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. I Demonstrate the ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
33
33
years of professional experience
Work History
South TX Solar Systems- RGV
09.2022 - Current
- Going door to door knocking, referrals, community events as well as trade shows are the basis of how solar leads are generated
- Once a client is interested in a sit down with you, your job is to educate the client on the benefits of going Solar
- Guiding them step by step which includes financing on their project and helping them understand and take ownership of their purchase
- Taking lead on the construction project and making sure that all aspects of the installation are done by state and city codes
- To date in the Solar industry, which was self-taught, I have generated over 4.8 million in total sales
Linehaul Driver
US Logistic-RGV
08.2022 - Current
- My responsibilities as a Linehaul driver are to Pre and Post trip my equipment (truck and trailer) before leaving and returning back to the yard
- Picking up all of my assigned loads locally as well as in San Antonio and returning back to McAllen in 11 hours
Claims Adjuster
Claims Adjuster – RGV
09.2020 - Current
- Currently, my role as a claims adjuster includes, but is not limited to the following responsibilities:
- Proficient in Xactimate
- Assisted ride-along for over 200 claims
- Provided over 95+ claims in residential services for multiple carriers through South Texas
- Currently working claims full-time/part time
- Inspected hail, wind, fire, vandalism, lightning, and interior water leak claims
- Strongly fluent in Spanish (both verbal & written)
- General claims duties: scheduling, inspecting, photo labeling, sketching, estimate building, data entries, and report updates
- Experience settling with contractor onsite
- Experience settling with attorney or PA onsite
Marketing Associate
SYSCO FOOD SERVICE
05.2018 - 09.2020
- Meet with customer on a daily basis to ensure that they are getting the best service
- Consulting on their orders as well as new products that will help the owner, general manager, kitchen manager and employee cut down on waste, food cost, and operational cost
- Managing collections, credits, and sampling of products to help the customer continue in a profitable way
- I was able to grow my territory, when I got this position with 25 customers with a monthly revenue of $47,000 to 88 customers with a monthly revenue of $136,000
- Using Sysco Home office for tours, allows the customer to get inside and see how Sysco operates and manages to push out over 160,000 items a night
Crude Oil Driver
Val Transport Services
08.2015 - 05.2018
- My daily duties were to pre-trip my truck and get it ready for the daily pickups and deliveries
- Making sure that all the loads that were picked up were all good loads for delivery to the offloading station
- Working with your oil consisted of testing your oil to check how much water was in it and working the water out of the load
- Climbing the oil tanks to check your oil levels as well as checking your surroundings for a safe workplace were just some of the duties that my job consisted of
- Once back at the office, I had to post-trip my truck to make sure there wasn’t any damage done to the truck for the days work
- If there was, I would report it to the mechanic for repairs before the next workday
Sales Representative
On Point Services, LLC
08.2015 - 08.2015
- Met with pumpers, rig managers and superintendents to promote and sell services that On Point provided
- These services included vacuum trucks, rig washing, rousta-about work and piping services
- I also managed/supervised jobs at various locations when necessary
- In the short time I was employed by On Point, I was able to bring in $2 million in sales
- When I started with the company, I had no knowledge of the industry
- Everything I learned was self-taught
Crude Oil Driver
Flint Energy Services
08.2011 - 05.2015
- My daily duties consisted of my truck pre-trip and all my equipment needed for my daily crude oil runs
- Climbing the oil tanks to check oil and water levels to determine if the load is transferable
- Once levels are good, I would start loading the oil into the tanker and I would work the oil to get rid of the water
- Once done with loading, I would drive safely to the offloading station and unload the oil
- I would repeat this process 2,3, or 4 times a day
- Once my day is done, I would post-trip my truck for any damage from the day
- If there were any damages, I would report it to the mechanic for repairs before the next working Day
Transportation Supervisor
McAllen ISD
08.2009 - 08.2011
- The responsibilities bestowed upon me included: supervising and training of bus drivers on regular education bus routes, special education routes and bus aides in federal and state laws pertaining to public school transportation
- Other duties involved coordinating, evaluating and building of bus routes, as well as working with councilors, administrators and teachers to provide the safest and quickest route for McAllen school district population
- Collecting and organizing documentation necessary for state reports was a vital duty in order to obtain federal and state funding for McAllen Independent School District
- While working in this position, I was able to participate in the highest revenue recorded in McAllen Independent School District history in the amount of 1.2 million dollars
Territory Sales Manager (South Texas Region)
Ferrell Gas Company
01.2006 - 01.2009
- As a Territory Sales Manager, the primary goal was to expand interest in Ferrell Gas and did so by meeting and building relationships with new and potential customers
- By using creative negotiating skills, contracts were obtained and secured to guarantee long term commitments as well as retain current clients by rewarding long term customers with preferred pricing
- In doing so, I was able to balance the customer’s need, exceeded company expectations set for me, and obtained higher revenue and territory growth for the company
- The commitment I established required evaluating new customer equipment sets and delivery schedules for quality customer service
- Within the first year of employment, my efforts provided me with the opportunity to obtain an account of 2.3 million gallons generating 2.093 million dollars in revenue
- From 2006 to 2009, my efforts placed me in the top half percent of sales managers in the Lone Star Division of Ferrell Gas
Territory Sales Manager
EA Sween DELI EXPRESS Company
01.2001 - 01.2006
- Obtaining new customers and extending high quality customer service was the primary purpose as a Territory Sales Manager
- In the process of establishing new relationships, the opportunity to promote new product lines through the use of rotation in store planograms as well as maintaining inventory both in store as well as delivery trucks
- Achieved being the #2 ranked territory sales manager by using a method called Point of Sales (signage, displays, promotional samples, etc.)
- Because of my efforts, average route sales increased by 30 percent compared to sales from the year prior
Route Sales
Coca Cola Enterprises
Austin, USA
01.1992 - 01.2001
- As a route sales representative in Austin, TX, I earned the opportunity to establish rotation, sales and to promote new product lines, as well as controlling inventory
- After implementing my suggestion to increase shelf space using end caps and doc displays, the expectations set forth by the company regarding product visibility were met and exceeded
- I was recognized as 'Top Gun' for Coca Cola Enterprises for 4 consecutive years
- Through good work ethic and creative thinking, ranked in the top 1 percent of the sales department for zero returns inventory
- I transferred to McAllen, TX, and was promoted to the position of On-Premise Account Manager (OPAM) within seven months of the relocation
- In this position, I oversaw our million-dollar national and local accounts through our local channels
- I was able to grow this department by 3% verses prior year when I started this position and continued to grow revenue through rebate programs, monthly specials meeting, and discount buy ins
- I stayed in constant contact with GMs, DSMs, and Territory Managers, as well as franchise owners to inform them of the success of our partnerships
- My key to growth in the OPAM position were the relationships formed with my customers, building the trust I needed to keep them happy
- Overall, I was able to increase total sales by 8.5% in 2.5 years as OPAM
Education
Some College (No Degree) - Criminal Justice
Austin Community College
Austin, TXSkills
- [Type] industry expertise
Professionalreferences
- Liam O’Conner, Owner/CEO, AllState Insurance Agency, (956)212-9028
- Rick Garza, Owner/CEO, Bellisimo Construction, (956)239-1023
- Juan Resendez, DSM, Sysco Food Service, (956) 566-6358
Accomplishments
Sales Rookie of the Year/South Texas Region- Ferrell Gas
Top Gun x4- Coca Cola
Safety Awards "Zero Accidents" x5- Coca Cola
GPM Sales Award to Prior- Sysco Foods
Top Gun/Sales Award x 3- EA Sween-Deli Express
Timeline
South TX Solar Systems- RGV
09.2022 - Current
Linehaul Driver
US Logistic-RGV
08.2022 - Current
Claims Adjuster
Claims Adjuster – RGV
09.2020 - Current
Marketing Associate
SYSCO FOOD SERVICE
05.2018 - 09.2020
Crude Oil Driver
Val Transport Services
08.2015 - 05.2018
Sales Representative
On Point Services, LLC
08.2015 - 08.2015
Crude Oil Driver
Flint Energy Services
08.2011 - 05.2015
Transportation Supervisor
McAllen ISD
08.2009 - 08.2011
Territory Sales Manager (South Texas Region)
Ferrell Gas Company
01.2006 - 01.2009
Territory Sales Manager
EA Sween DELI EXPRESS Company
01.2001 - 01.2006
Route Sales
Coca Cola Enterprises
01.1992 - 01.2001
Some College (No Degree) - Criminal Justice
Austin Community College
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