To obtain a position in the HVAC/R field where I can utilize the knowledge, skills, and abilities to benefit a growing organization that will value me as an asset to the company.
Overview
7
7
years of professional experience
Work History
Fraud Recovery Specialist
Chase
09.2021 - Current
Investigate client claims of reported fraudulent activity
Use multiple online system functions with technical proficiency
Make outbound calls to clientele in regards to claim updates.
HVAC Installer
Other
06.2023 - 07.2023
Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
Located and marked pipe positions, hole passages and duct connections in walls and floors.
Financial Crime Specialist
Wells Fargo
10.2017 - 11.2020
Take inbound calls and service clients' accounts
Provide secure, reliable, scalable, and customer-friendly prevention, investigation, and claims services that protect clients and Wells Fargo from fraud losses
Provide guidance to clients for better maintenance of account and debit card usage.
Education
Electro-Mechanical Technologies Diploma -
RSI – The Refrigeration School
Skills
EPA requirements knowledge
Technical Troubleshooting
Electrical Wiring
Leak Checks
HVAC and Refrigeration Systems
System Troubleshooting
Certified HVAC Technician
Knowledgecertifications
EPA 608 Universal Certified
Advanced Troubleshooting Techniques
609 Certified
Refrigeration Technologies
R-410a Safety Trained Certified
Residential Air Conditioning
Lock Out / Tag Out Certified
Troubleshooting Electrical Control Circuits
Commercial Electrical Applications
Electrical Principles & Applied Electricity
Basic Mechanical Principles
Green Theory Energy
Residential & Commercial Wiring
Residential Electrical Applications
Read & Interpret Common Electrical Systems & Diagrams