Armando Robles
Indio,CA
Summary
Great customer service with more than 10 years of experience in the Hospitality Industry.
Good communication skills.
Problem solve attitude.
Friendly and Dependable.
Overview
10
10
years of professional experience
Work History
Custodian Supervisor
State of California, Department of Developmental Services, Canyon Springs
Cathedral City, CA
05.2023 - Current
- Supervised daily cleaning operations, ensuring adherence to safety and sanitation standards.
- Trained and mentored custodial staff on effective cleaning techniques and equipment use.
- Coordinated schedules and assignments to optimize workflow and resource allocation.
- Conducted inspections to maintain high cleanliness standards across facilities.
- Ensured high standards of cleanliness, maintaining a safe and hygienic environment for all building occupants.
- Implemented inventory management for cleaning supplies, reducing waste and costs.
Custodian
State of California Department of Developmental Services, Canyon Springs
Cathedral City, CA
11.2020 - 05.2023
- Maintained cleanliness and sanitation standards across multiple facilities.
- Operated cleaning equipment and tools to ensure efficient workflows.
- Assisted in training new custodial staff on safety protocols and procedures.
- Conducted regular inspections to identify maintenance needs and report issues promptly.
- Ensured compliance with health regulations while performing custodial duties consistently.
Recreation Manager
Hyatt Regency
Indian Wells, CA
11.2018 - 02.2020
- Developed and implemented recreational programs, enhancing community engagement and participation.
- Managed facility operations, ensuring compliance with safety regulations and operational standards.
- Coordinated staff training sessions, improving team performance and service quality.
- Oversaw budget planning for recreation initiatives, optimizing resource allocation and expenditure management.
- Implemented effective budget management strategies to reduce operational costs while maintaining high-quality services for guests.
- Effectively resolved customer complaints or concerns promptly, demonstrating commitment to providing exceptional service at all times.
- Managed staff scheduling for efficient operation of recreation facilities, ensuring optimal coverage during peak hours.
Pool Complex Manager
La Quinta Resort & Club
La Quinta, CA
02.2016 - 07.2017
- Led daily operations, ensuring exceptional guest experiences and high service standards.
- Developed and implemented training programs for staff to enhance service delivery.
- Coordinated scheduling and workflow management to optimize team performance.
- Analyzed guest feedback to identify areas for improvement and drive operational excellence.
- Oversaw day-to-day facility operations, ensuring smooth functioning, safety compliance, and proper resource allocation.
- Managed a diverse group of employees, fostering an inclusive and productive work environment.
Education
High School Diploma -
Coachella Valley Adult School
Coachella, CABusiness
Universidad Autonoma De Baja California
Mexicali, Baja California, MexicoSkills
- Health and safety
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
- Excellent communication
- Customer satisfaction
- Bilingual
Languages
Spanish
Timeline
Custodian Supervisor
State of California, Department of Developmental Services, Canyon Springs
05.2023 - Current
Custodian
State of California Department of Developmental Services, Canyon Springs
11.2020 - 05.2023
Recreation Manager
Hyatt Regency
11.2018 - 02.2020
Pool Complex Manager
La Quinta Resort & Club
02.2016 - 07.2017
High School Diploma -
Coachella Valley Adult School
Business
Universidad Autonoma De Baja California