Armando Rodriguez
San Jacinto,CA
Summary
Seasoned Restaurant Manager bringing proven success in operational efficiency. Known for improving customer satisfaction and maintaining high standards of service while effectively managing costs. Strengths include strategic planning, team leadership, and innovative problem-solving skills. Notably reduced operating costs in previous role by implementing process improvements and staff training programs.
Overview
20
20
years of professional experience
Work History
Restaurant Manager
El Patron Restaurant
Riverside, CA
05.2022 - 09.2024
- Ensured compliance with all food safety regulations and sanitation standards.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Optimized profits by controlling food, beverage and labor costs.
- Managed accounts payable, accounts receivable and payroll.
Bar Manager
Fridays Worlwide
Corona, CA
12.2004 - 04.2022
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
Education
High School Diploma -
Escuela Preparatoria #7
Guadalajara Mexico06-1983
Skills
- Operations Management
- Customer Engagement
- Staff Management
- Recruitment
- Schedule Coordination
- Labor and food cost control
- Food Service Background
- Honed marketing skills
- Staff Scheduling
- Supervisory skills
- Customer-Oriented
Affiliations
- Traveling
- Camping
- Motorcycles
Languages
Spanish
Professional
References
References available upon request.
Timeline
Restaurant Manager
El Patron Restaurant
05.2022 - 09.2024
Bar Manager
Fridays Worlwide
12.2004 - 04.2022
High School Diploma -
Escuela Preparatoria #7
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