ARMANDO SANTIAGO

Proven track record at Holyoke Medical Center, enhancing patient satisfaction and communication through empathetic service and fluent English-Spanish translations. Mastered medical terminology and call management, significantly improving efficiency and patient care. Demonstrates strong empathy and a deep understanding of healthcare systems, contributing to life-saving situations with professionalism and sensitivity. Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.