Armando Saucedo
El Cajon,CA
Summary
Detail-focused with experience in inventory management, procurement and customer service in the automotive industry. Strengths include keen knowledge of vehicle and tractor parts, effective communication skills and ability to maintain organized and efficient system for parts storage. Consistently improve cost efficiency by negotiating product prices with vendors and streamline workflow by introducing more effective inventory management practices.
Overview
22
22
years of professional experience
Work History
Parts Specialist
Draco Trucks and Equipment
San Diego, CA
02.2023 - Current
- Help customers identify parts and provide pricing and availability.
- Work with shop technicians to identify replacement parts for in-shop repairs.
- Take parts orders over the phone.
- Received customer orders and placed them into the system for processing.
- Work with the parts manager and technicians to help identify and properly tag core parts.
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Maintain accurate records of parts inventory, including receiving, stocking, and location control.
- Generate and manage purchase orders, ensuring accuracy and completeness.
- Manage and maintain proper inventory stock levels based on utilization and upcoming work orders.
- Order necessary parts from approved vendors and suppliers.
- Follow up with vendors on order status, delivery times, and discrepancies.
- Assist management with completed work orders by checking for part usage accuracy.
Parts Specialist
Penske Ford
San Diego, CA
04.2021 - 11.2023
- Maintain up-to-date product and technical knowledge sufficient to effectively communicate with clients, technicians, and service staff.
- Answer telephone promptly and consistently with dealership guidelines.
- Provide excellent customer service to internal and external customers.
- Apply knowledge of vehicle and product to discuss the use and features of various parts.
- Apply ethical selling techniques and comply with all applicable laws, regulations, and internal policies and procedures controlling vehicle parts sales and handling.
- Properly price all parts to the correct pay types.
- Promptly fill client orders and process computer records and paperwork for quotes, sales, and returns.
- Advise client as to substitution or modification of a part when the requested part is not available.
- Place special orders for parts.
- Examine returned parts to determine if parts are defective; exchange part(s) or process refund pursuant to stated company policy.
- Restock parts as needed to their proper bin location; support the department by proactively identifying and reporting inventory needs, and conducting inventory maintenance.
- Support the company's efforts to train and cross-train employees.
- Meet departmental production and profitability goals.
Parts Specialist
Circle Air Group
San Diego, CA
09.2020 - 03.2021
- Worked with vendors to quickly and accurately source required parts.
- Obtained product and freight cost quotes for comparison purposes.
- Ordered parts for aircraft based on priority and ensure they will come with FAA 8130-3 forms.
- Ordered hazmat chemicals for the shop and ensure that the chemicals have a shelf life to confirm they have an expiration date tag with it.
- Received parts from FedEx and UPS.
- Ensured parts and materials conform to purchase orders and that they have FAA 8130-3 or Authorized Released Certificate forms.
- Processed FAA 8130-3 forms using EBis software program to correct purchase orders.
- Maintained a clean and organized parts area.
- Input cores in EBis to track them by received date and return them in a timely manner.
- Performed physical inventories to ensure stock count accuracy and make adjustments if prices are not up to date.
- Process and ship product returns to vendors, and obtain credit memos.
Mechanical Assembler
Hologic, Inc
San Diego, CA
04.2020 - 08.2020
- As a mechanical assembler, I ensured all work orders were correct and prepared the paperwork for scheduled production materials.
- Counted materials in production and confirmed expiration dates on each product since they did not have the same expiration dates, and confirmed they matched with scheduled work order.
- Filled out production board to ensure all team members were on it, along with date, material work order, production hours goals, actual hour completed kits, and planned downtime.
- When the scheduled material was completed, I needed to count the total number of kits made per hour.
- When production material was completed, I finalized paperwork orders and filled in total kits that our line produces, along with the target percentage, and returned unused material back to the warehouse.
- Cleaned production line with correctly disinfected cleaners, such as pallet jacks, seats, and benches. We use them while running material and properly return any tools that were used to their corresponding location.
Parts Specialist
Miramar Bobcat
San Diego, CA
02.2014 - 07.2019
- Provide excellent customer service.
- Help the customers over the counter, or by phone to identify the correct parts needed.
- Managed inventory of parts and adjust quantity as needed.
- Properly stocked shelves and took inventory count when merchandise is low.
- Order parts from vendors and compare prices.
- Complete work orders for mechanics by providing the parts they requested.
- Ordered and shipped parts in a timely and efficient manner.
- Made hoses for mechanics and for walk-in customers using the correct hose gauge and correct fittings.
- Properly use loaders and excavators in a safe manner to load and unload Bobcat machines and attachments, and verify that the serial number matches models and attachments.
- Used BASS system and looked for specifications when the customer requested the year of the model by providing the serial number, or when the customer requested fluid specifications, or wire diagrams.
Mechanical Assembler
Solar Turbines
San Diego, CA
05.2012 - 10.2013
- As an electrical assembler, I was able to identify and properly use each powered hand tool before I started an assigned job from my team leader.
- Knowledgeable in using a standard work sequence when building panels to achieve consistent safety measures and to perform my task consistently every time, achieving consistent results. Also used the proper power tools, such as cordless drill, pneumatic drill, and pneumatic nutsert gun.
- Used the standard work sequence to wire panels and stamping off each block after I finish each step to achieve quality work. While using the proper hand tools, such as wire strippers, ferrule crimpers, lug crimpers, tie wrap cutters, and installing the proper wiring hardware on components.
- Knowledgeable in interpreting layout drawings, such as verifying individual panel bounding points, verifying panel location within the console, and determining wire routing.
- Knowledgeable in interpreting electrical wiring drawings, such as wire diagram and wire list, and locating reference designators.
- Assisted when moving boxes and consoles to ensure safety of personnel nearby.
- Completed cross-wiring on boxes and consoles.
Parts Specialist
Coast Appliance
San Diego, CA
02.2011 - 05.2012
- Received and filled telephone orders for parts.
- Advised customers on substitution or modification of parts when identical replacements are not available.
- Read catalogs, microfiche viewers, or computer displays in order to determine replacement parts stock numbers and prices.
- Examined returned parts for defects and exchange defective parts, or refund money.
- Filled customer orders from stock.
- Prepared sales slips.
- Demonstrated equipment to customers and explained functioning of equipment.
- Placed new merchandise on display.
1st Assistant Manager
Kragen Auto Parts
San Diego, CA
03.2003 - 04.2009
- Greet each customer and provide excellent customer service.
- Expedited sales transactions.
- Ensured all store associates understand and execute customer service responsibilities.
- Assist the store manager with training and development of store personnel.
- Conduct monthly safety meetings.
- Completed store safety inspections, representing the store for regulatory inspections and compliance as required.
- Formatted weekly work schedule.
- Ensured payroll management objectives are achieved through efficient labor scheduling.
- Ensured that the interior and exterior store maintenance is regularly done, resulting in a clean, neat, and orderly environment for customers and associates.
Education
High School Diploma -
Granite Hills High School
El Cajon, CA03-2003
Skills
- Sales Support
- Returns processing
- Shipping and receiving
- Stock control
- Inventory Management
- Invoice Processing
- Problem-solving skills
- Inventory Auditing
- Ordering parts
- Customer Service
Languages
Spanish
Professional
Timeline
Parts Specialist
Draco Trucks and Equipment
02.2023 - Current
Parts Specialist
Penske Ford
04.2021 - 11.2023
Parts Specialist
Circle Air Group
09.2020 - 03.2021
Mechanical Assembler
Hologic, Inc
04.2020 - 08.2020
Parts Specialist
Miramar Bobcat
02.2014 - 07.2019
Mechanical Assembler
Solar Turbines
05.2012 - 10.2013
Parts Specialist
Coast Appliance
02.2011 - 05.2012
1st Assistant Manager
Kragen Auto Parts
03.2003 - 04.2009
High School Diploma -
Granite Hills High School