Armando Ureste
Fort Stockton,TX
Summary
Accomplished Manager at Flying J Travel Center, adept in team leadership and problem-solving, significantly enhancing customer satisfaction and operational efficiency. Skilled in photovoltaic installation and possessing a positive attitude, I excel in multitasking and ensuring worksite safety, driving successful project completions and maintaining high-quality service delivery.
Overview
10
10
years of professional experience
Work History
Shift Leader
Loves Travel Stop
Fort Stockton, TX
03.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Manager
Flying J Travel Center
Fort Stockton, TX
12.2022 - 03.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Labor Worker
Swinerton Renewable Energy
Fort Stockton, TX
05.2016 - 09.2017
- Performed general housekeeping and cleaning tasks.
- Supported team supervisors by efficiently completing assigned tasks within deadlines.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Cleaned and maintained tools, equipment and worksites.
- Installed solar panels on commercial properties to meet customer requirements.
- Assembled, wired and connected solar panels to existing components and systems.
- Ensured safety compliance by following industry guidelines during all installations and maintenance tasks.
- Configured PV systems based on site conditions and customers needs and expectations.
Labor Worker
West Texas Contractors
Fort Stockton, TX
04.2015 - 05.2016
- Maintained clean and organized work areas, contributing to overall efficiency on the job site.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Assisted in loading and unloading materials, ensuring timely delivery to appropriate job sites.
- Performed general housekeeping and cleaning tasks.
- Maintained tools and equipment in good working condition through regular inspection and repair activities.
- Operated heavy machinery.
- Gathered and disposed of worksite debris to remove safety hazards.
- Replace valves, clean up oil spills, check meters and power wash lack units.
Education
GED -
Vineyard Christian Fellowship
Odessa, TX06.2015
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Strong verbal and written communication
- Team Supervision
- Worksite safety
- Power Tool Operation
- Solar Energy Knowledge
- Photovoltaic Installation
- Equipment Inspections
- Multitasking
Timeline
Shift Leader
Loves Travel Stop
03.2024 - Current
Manager
Flying J Travel Center
12.2022 - 03.2024
Labor Worker
Swinerton Renewable Energy
05.2016 - 09.2017
Labor Worker
West Texas Contractors
04.2015 - 05.2016
GED -
Vineyard Christian Fellowship