Armando Valdez Jr.
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Field Service Technician
Charter Communications/ Spectrum
06.2012 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Trained and supervised new hires.
- Worked with diverse types of weather and ground conditions.
Store Manager
Bill Millers BBQ
03.1999 - 01.2012
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
Education
High School Diploma -
John F. Kennedy High School
San Antonio, TX06.2001
Skills
- Problem-Solving
- Field Repairs
- Positive Attitude
- Team Leadership
- Customer Relations
- Store operations
Certification
- Certified Field Service Technician, Spectrum: Top 1% of the company - 2020-2021
Timeline
Field Service Technician
Charter Communications/ Spectrum
06.2012 - Current
Store Manager
Bill Millers BBQ
03.1999 - 01.2012
High School Diploma -
John F. Kennedy High School