Armando Vargas
Chicago,IL
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
3
3
years of professional experience
Work History
Cleaning Specialist
ABM Janitorial Services
Chicago, Illinois
01.2025 - Current
Crew Member
Mc Donald’s
Chicago, 60659
02.2024 - 12.2024
- Prepared and assembled food items according to company standards.
- Provided excellent customer service and addressed customer inquiries promptly.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated kitchen equipment safely while following health regulations.
- Collaborated with team members to ensure efficient service delivery.
- Restocked supplies to support inventory management.
- Processed cash register transactions accurately during peak hours to ensure seamless customer service.
- Followed safety protocols to maintain a safe working environment.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Addressed and resolved customer complaints professionally to enhance guest satisfaction.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Organized storage areas for food products, beverages and restaurant supplies to streamline inventory management.
- Took orders from patrons and input selections into store computer system.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packed fast food products in approved containers, cups, and bags.
- Drove team success by quickly completing assigned tasks.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Upheld high standards of productivity and quality in operations.
- Presented orders to guests within anticipated service times.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Educated customers on menu items, product ingredients and nutritional values.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Directed patrons to restrooms and other amenities within facility.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Assembled and served meals according to specific guest requirements.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Maintained an organized work area to ensure efficient operations.
- Assisted management team with inventory counts of food products and beverage supplies.
Crew Member
Mc Donald’s
Niles, Illinois
02.2023 - 01.2024
- Prepared and assembled food items according to company standards.
- Provided excellent customer service and addressed customer inquiries promptly.
- Operated kitchen equipment safely while following health regulations.
- Collaborated with team members to ensure efficient service delivery.
- Assisted in inventory management by restocking supplies as needed.
- Handled cash register transactions accurately during peak hours.
- Followed safety protocols to maintain a safe working environment.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Took orders from patrons and input selections into store computer system.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Drove team success by quickly completing assigned tasks.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Upheld high standards of productivity and quality in operations.
- Educated customers on menu items, product ingredients and nutritional values.
- Maintained an organized work area to ensure efficient operations.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Assembled and served meals according to specific guest requirements.
- Directed patrons to restrooms and other amenities within facility.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
Education
Mather High School
Chicago, IllinoisSkills
- Food preparation
- Kitchen safety
- Food running
- Delivery procedures
- Cash handling
- Customer service
- Cleaning
- Housekeeping
- Basic math
- Willingness to learn
- Influencing skills
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Cleaning Specialist
ABM Janitorial Services
01.2025 - Current
Crew Member
Mc Donald’s
02.2024 - 12.2024
Crew Member
Mc Donald’s
02.2023 - 01.2024
Mather High School