Armando V Munoz
Tucson,AZ
Summary
HR professional with strong background in managing HR functions and driving organizational success. Proven track record in recruitment, employee relations, and policy implementation. Known for fostering collaborative environments and delivering results through adaptable strategies. Key skills include conflict resolution and team building. Experienced with managing HR operations and driving team success. Utilizes conflict resolution techniques and policy implementation to enhance workplace harmony. Track record of fostering strong employee relations and promoting collaborative work culture.
Overview
15
15
years of professional experience
Work History
HR Supervisor
Southern Arizona VA Health Care System
08.2010 - 04.2021
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Motivated employees through special events, incentive programs, and constructive feedback.
Supervisor
City of Douglas
08.2007 - 08.2009
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Customer Service Manager
Chevron
04.2006 - 2007
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Education
General Studies
Douglas High School
Douglas, AZSkills
- Training and mentoring
- Goal orientation
- Staff management and development
- Customer service excellence
- Attention to detail
- Strategic planning
- Inventory control
- Team building and discipline
- Process optimization
- Operations management
- Safety compliance
- Payroll administration
- Human resources management
Timeline
HR Supervisor
Southern Arizona VA Health Care System
08.2010 - 04.2021
Supervisor
City of Douglas
08.2007 - 08.2009
Customer Service Manager
Chevron
04.2006 - 2007
General Studies
Douglas High School
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