Armani Alcantara
West Hazleton,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Security Officer
Hazleton Area School District
04.2024 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Monitored CCTV cameras and alarm systems for security breaches.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Technician
Hazleton Eye Specialists
12.2023 - 03.2024
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Ensured timely processing of eyewear orders by diligently tracking shipments and promptly notifying patients upon arrival.
- Promoted preventative eye care practices among patients by sharing relevant information on healthy habits for optimal vision maintenance over time.
- Worked closely with insurance companies to process claims accurately and expedite reimbursements for patients.
- Improved patient satisfaction by providing thorough eye examinations and detailed explanations of their visual health.
- Developed trusting relationships with patients through attentive listening skills and genuine interest in their visual wellbeing.
- Supported office administration tasks such as billing, coding, and maintaining electronic medical records for seamless patient care coordination.
- Educated patients on proper contact lens usage and care, reducing instances of related complications from improper handling practices.
Career Preparation Instructor
Keystone Job Corps Center
05.2023 - 12.2024
- Developed engaging and informative lesson plans that incorporated multiple learning modalities to help students grasp complex concepts.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Performed assessments focused on long and short-term student needs to develop individualized education program.
- Remained calm and patient in student interactions to support individual growth and development.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Attended meetings, training and activities to enhance skills and credentials.
- Prepared instruction through lesson plans to address student's assessed needs, goals and objectives.
- Evaluated performance of students and made provisions to meet learning needs.
Residential Advisor
Keystone Job Corps Center
07.2022 - 05.2023
- Advised and referred students to appropriate resources in personal, social and academic matters.
- Coordinated, planned and supervised hall gatherings and functions to promote and increase social skills among students.
- Participated in room choosing, orientation, maintenance, room change requests and opening and closing of residence halls.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Communicated with staff to resolve problems with individual students.
- Answered telephones and routed calls or delivered messages.
- Observed students to detect and report unusual behavior.
- Collaborated with counselors to develop counseling programs that addressed student needs.
Supervisor
Command Security Corporation
10.2018 - 03.2020
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
- Established and enforced clear goals to keep employees working collaboratively.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Education
High School Diploma -
Hazleton Area High School
Hazle Township, PA06.2015
Skills
- Call Center Operations
- Records Management
- Relationship Building
- Meeting Coordination
- Time Management
- Problem-Solving
- Organizational Skills
- Active Listening
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
Hazleton Area School District
04.2024 - Current
Technician
Hazleton Eye Specialists
12.2023 - 03.2024
Career Preparation Instructor
Keystone Job Corps Center
05.2023 - 12.2024
Residential Advisor
Keystone Job Corps Center
07.2022 - 05.2023
Supervisor
Command Security Corporation
10.2018 - 03.2020
High School Diploma -
Hazleton Area High School
Similar Profiles
Zach CapparellZach Capparell
Assistant Track and Field Coach at Hazleton Area School DistrictAssistant Track and Field Coach at Hazleton Area School District
Michele McLaurinMichele McLaurin
Autistic Support Teacher at Hazleton Area School DistrictAutistic Support Teacher at Hazleton Area School District
Christine VolciakChristine Volciak
Security Officer at Hazleton Area School DistrictSecurity Officer at Hazleton Area School District