Armani Dungey
Inglewood,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. With background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat. I am organized, dedicated and focused on going above and beyond requirements to contribute to team success.
Overview
2
2
years of professional experience
Work History
Retail Merchandiser
Premium Retail Services Inc
12.2022 - 08.2023
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Stocked shelves to match planogram images and instructions.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Driver Helper
UPS
11.2022 - 12.2022
- Displayed very good communication and customer service skills.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Used hand trucks and dollies to safely transport heavy and cumbersome packages.
Security Operations
Brookfield Properties
07.2022 - 12.2022
- Developed improved training methods with focus on public safety and officer awareness.
- Investigated incidents and wrote reports.
- Served as liaison with public officials, company negotiators and other departments to maintain big picture understanding of security needs covering all corporate assets.
- Responded swiftly to security incidents and effectively resolved security issues.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Evaluated security systems and procedures to identify areas for improvement.
- Supervised team of 3-8 security personnel during shift.
Customer Service Representative
David's Bridal
07.2021 - 11.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Picked and packed order items.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Promoted available products and services to customers during service, account management, and order calls.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Maintained up-to-date knowledge of product and service changes.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Greeted store customers and discussed needs.
Education
Bachelor of Arts - Psychology
Cal State University Dominguez
CarsonBachelor of Science - Nutritional Dietician
Arizona State Local
Los AngelesHigh School Diploma -
Lawndale High School
Lawndale, CA06.2018
Skills
- Product Signage and Labeling
- Audit Inventory
- Event Promotion
- Update Accounts
- Exceptional Time Management Skills
- Stockroom Maintenance
- Enter Data
- Daily Log Updates
- Office Operations
- Security Monitoring
- Security Operations Experience
- Commercial Property
- Operating Security Equipment
- De-Escalation Techniques
- CCTV Systems
Timeline
Retail Merchandiser
Premium Retail Services Inc
12.2022 - 08.2023
Driver Helper
UPS
11.2022 - 12.2022
Security Operations
Brookfield Properties
07.2022 - 12.2022
Customer Service Representative
David's Bridal
07.2021 - 11.2021
Bachelor of Arts - Psychology
Cal State University Dominguez
Bachelor of Science - Nutritional Dietician
Arizona State Local
High School Diploma -
Lawndale High School