Armani Jackson
Killeen
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at upselling, collaborating with team members to close deals, meeting or exceeding monthly goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
Paramount Jewelers
06.2024 - Current
- Executed sales transactions efficiently using POS systems, ensuring accuracy and customer satisfaction.
- Assisted customers with product selection, providing knowledgeable recommendations based on needs and preferences.
- Maintained organized and visually appealing merchandise displays to enhance store presentation.
- Collaborated with team members to achieve monthly sales targets and improve store performance.
- Engaged with customers proactively to build rapport, fostering repeat business opportunities.
- Prepared merchandise for sales floor by pricing or tagging.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
- Worked with multiple forms of financing
Retail Sales Key Holder
Daniel's Jewelers
04.2023 - 06.2024
- Assisted in daily store operations, ensuring a welcoming environment for customers.
- Supported inventory management by organizing stock and maintaining displays.
- Engaged with customers to understand needs and provide product recommendations.
- Learned point-of-sale systems to process transactions efficiently and accurately.
- Acted as manager if the store manager was not available
- Promoted from Sales Associate to Key Holder due to exemplary work ethic and dedication to customer service excellence.
- Trained new team members on store procedures, policies, and sales techniques for consistent performance.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Collaborated with team members to achieve sales goals and maintain store standards.
- Worked with multiple forms of financing
Education
High School Diploma -
Ellison High School
Killeen, TX01-2022
Skills
- Customer service
- Problem-solving skills
- Teamwork and collaboration
- Goal oriented
- Flexible schedule
- Store opening and closing
- Upselling
- Guest relations
Timeline
Sales Associate
Paramount Jewelers
06.2024 - Current
Retail Sales Key Holder
Daniel's Jewelers
04.2023 - 06.2024
High School Diploma -
Ellison High School
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