Armani Jordan
Atlanta,GA
Summary
Highly motivated professional worker with strong experience in customer service and cash handling. Skilled in operation point-of-sale systems, managing transactions efficiently, and maintaining clean work environment. Reliable team member focused on delivering exceptional service, and enhance customer satisfaction. Adept at problem-solving, communication, and multitasking. Seeking to bring strong interpersonal skills and a commitment to excellence to an entry-level role at a forward-thinking company.
Overview
1
1
year of professional experience
Work History
Front-End Cashier/Lead Customer Service Specialist
Publix Grocery Store
04.2024 - Current
- Delivered top-tier customer service by greeting customers, answering questions, and resolving concerns effectively
- Ensured accuracy in cash handling by managing cash drawers, making change, and operating registers efficiently
- Maintained a clean and organized checkout area while managing receipts and transaction records
- Processed transactions, including scanning items and collecting various payment methods
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
Cashier
American Deli
06.2023 - 03.2024
- Welcomed customers with a friendly demeanor, recommended products, and promoted new offerings
- Trained and mentored new hires, ensuring their successful integration into the team
- Resolved customer inquiries and complaints promptly, contributing to positive customer experiences
- Maintained store cleanliness, earning consistent positive feedback from customer surveys
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Developed rapport and fostered brand loyalty by offering personalized service.
Education
High School -
Langston Hughes High School
05.2025
Skills
- Exceptional communication
- Active listening
- Problem resolution
- Accurate transaction processing
- Register operations
- Merchandise stocking
- POS system operation
- Bagging assistance
- Adaptable and flexible
- Honest and dependable
- Training and mentoring
- Service minded
- Time management
- Multitasking
- Teamwork
- Interpersonal skills
- Cash register operation
- Professional appearance
- Cleanliness and hygiene
- Cash management
Timeline
Front-End Cashier/Lead Customer Service Specialist
Publix Grocery Store
04.2024 - Current
Cashier
American Deli
06.2023 - 03.2024
High School -
Langston Hughes High School
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