Armani May
Dayton
Summary
Excellent interpersonal skills that translate into developing rapport quickly with others. Compassionate and empathetic and able to handle negative situations with professionalism and understanding. Able to connect with others through relatable experiences and humor.
The impact of my work goes beyond Body Piercing. The connection I make with my client, in certain instances, becomes deeply personal. I am trusted with heartache, addictions, family issues, and an array of situations that people don't share with the outside world.
I plan to take this skill with me on my new journey towards working in recovery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Body Piercer
Blue Byrd Tattoo
01.2022 - Current
- Educated clients on aftercare procedures, enhancing their understanding of proper healing practices.
- Consistently maintained compliance with all local health regulations while performing professional body piercings at the highest standard of cleanliness.
- Enhanced client satisfaction by providing personalized consultations and recommending appropriate body piercings based on individual preferences.
- Managed appointment scheduling efficiently while accommodating walk-ins when possible to maximize daily revenue generation.
- Developed strong rapport with clients through clear communication and a friendly demeanor, building a loyal customer base.
Restaurant Server
The Cheesecake Factory
09.2021 - 09.2022
- Provided exceptional customer service, ensuring guest satisfaction through attentive and responsive interactions.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Skills
- Client consultation
- Adaptability and flexibility
- Compassionate care
- Stress tolerance
- Problem-solving abilities
- Excellent communication
- Organizational skills
- Appointment scheduling
Certification
OhioMHAS 40-hour Peer Recovery Supporter Training
Timeline
Body Piercer
Blue Byrd Tattoo
01.2022 - Current
Restaurant Server
The Cheesecake Factory
09.2021 - 09.2022
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