I'm greatly interested in any available internships that happen to come my way involving computers or computer science in any capacity
Armani Moore
Fulltime IT Student
Winterville,NC
Summary
I'm typically a hard working associate at every place that I have been employed, I'm always seeking to further improve myself and the others around me while maintaining perfect customer service to a T to make sure that my customers are satisfied and will always continue to come back to the establishment that I work at. I'm always willing to learn new ways to solve issues in the work place, and eager to troubleshoot anything that comes my way. The one thing that I plan to work on in the future is my ability to overwork myself and gassing out by the end of the day, I rely on others too little and typically am the one helping others out once I finish my assignment for that day in a workplace.
Overview
3
3
years of post-secondary education
2
2
years of professional experience
Work History
Lowes ISLG Associate
Lowes
Winterville , NC
02.2021 - 06.2021
- Answered and triaged requests for assistance in order to provide top-notch support.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Checked prices for customers and processed items sold by scanning barcodes.
- Wrapped pallets in shrink wrap prior to loading.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Operated box or straight trucks and cargo vans.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Performed inventory control, such as counting and stocking merchandise.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Removed broken and unserviceable carts from inventory for repair.
- Gathered and consolidated carts, freeing up additional cart return spaces.
- Gathered stray carts throughout store and contributed to maintaining store tidiness.
- Kept storage areas organized, clean and secure to fully protect company assets.
Cap Team 2 Associate
Walmart
Greenville, NC
04.2019 - 12.2020
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Conducted periodic inventory inspections and reported out-of-stock items.
- Answered customer questions and provided detailed product information.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Installed protective devices to prevent shifting or damage to items being transferred, including braces, padding and strapping.
- Interpreted hand signals and listened for verbal instruction to determine where materials were to be placed.
- Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
- Arranged items at destination according to customer requests and instructions.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Informed purchasing team of missing or damaged items immediately when unloading and receiving.
- Fastened documentation, including receipts, packing slips and bill of lading, to shipments leaving facility.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Strapped items down over protective padding to secure throughout transportation.
- Shipped material and performed boxing, packing, labeling and preparation of any related documents.
Education
Associate of Science - Information Technology
Pitt Community College
Winterville 08.2020 - Current
Associate of Science - Electrical, Electronics Engineering Technologies
Pitt Community College
Winterville, NC 08.2017 - 07.2019
Skills
Mobile device management
Network support
Staff assistance
Root Cause Analysis
Failure resolution
Microsoft Office
Customer service
Teamwork
First Aid/CPR
Multitasking abilities
Conflict resolution
Basic math
Operations support
Logistics
Cost reduction
Assembly and production
Forklift Operations
Safety and compliance
Interests
Timeline
Lowes ISLG Associate
Lowes
02.2021 - 06.2021
Associate of Science - Information Technology
Pitt Community College
08.2020 - Current
Cap Team 2 Associate
Walmart
04.2019 - 12.2020
Associate of Science - Electrical, Electronics Engineering Technologies
Pitt Community College
08.2017 - 07.2019