Armani Saxby
Ellenwood,GA
Summary
Adaptable professional with a quick learning ability, and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge, and applying it effectively. Driven by a passion for continuous learning, and successfully navigating change.
Overview
5
5
years of professional experience
Work History
Morgue Attendant
Fulton County Medical Examiner's Office
Atlanta, GA
11.2024 - Current
- A morgue assistant plays a critical role in ensuring the proper identification and documentation of deceased individuals by accurately matching body tags with records, which is essential for maintaining chain of custody and integrity.
- I ensure that all autopsy records, including photographs and notes, are accurately maintained in accordance with legal and procedural requirements, contributing to the overall integrity of the investigation and documentation process.
- I assist family members with the next steps within our process, ensuring their loved ones are picked up by the funeral home of their choice.
Administrative Assistant
Fulton County Medical Examiner's Office
Atlanta, GA
05.2021 - 11.2023
- An administrative assistant working at a medical examiner’s office plays a vital role in managing the office’s day-to-day operations and supporting the staff with essential clerical tasks. My previous duties typically included answering phone calls, scheduling appointments, and coordinating communication between the medical examiner, law enforcement, and other relevant parties.
- I handled the intake and organization of case files, ensuring that all documents, autopsy reports, and legal paperwork are properly filed and easily accessible.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Customer Care Analyst
Mutual Of Omaha
Atlanta, GA
02.2020 - 03.2021
- As a Customer Care Analyst working at an insurance company, I was responsible for providing exceptional service to policyholders and potential customers by addressing inquiries, resolving issues, and ensuring a positive customer experience.
- My duties include responding to customer calls, emails, or chats to assist with a wide range of concerns, such as policy coverage, billing inquiries, claims status, and account changes. I was often tasked with reviewing and processing customer information accurately, updating records, and guiding clients through the steps involved in filing claims or making changes to their policies.
- Additionally, I analyze customer feedback to identify trends or areas for improvement, and collaborate with other departments to resolve complex issues.
Education
Georgia Southern University - Forensic Science, Psychology
Georgia Southern University
01.2022
Skills
- Document management
- Time management
- Office administration
- Detail orientation
- Interpersonal communication
- Strong work ethic
Timeline
Morgue Attendant
Fulton County Medical Examiner's Office
11.2024 - Current
Administrative Assistant
Fulton County Medical Examiner's Office
05.2021 - 11.2023
Customer Care Analyst
Mutual Of Omaha
02.2020 - 03.2021
Georgia Southern University - Forensic Science, Psychology
Georgia Southern University
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