Armani Williams
Delray Beach,FL
Summary
Versatile and dependable professional with experience across security, produce inspection, inventory control, warehouse support, order fulfillment, customer service, and food safety. Strong background performing product quality checks, rotating stock (FIFO), receiving deliveries, documenting activities, and maintaining clean, organized, and safe work environments. Known for reliability, attention to detail, and the ability to learn quickly in fast-paced settings while delivering excellent service to customers, residents, and team members.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer/Front Desk Concierge
Allied Universal Security Services
09.2022 - Current
- Log deliveries, monitor entry points, and control access for drivers and vendors
- Document daily activities, incidents, and delivery information with high accuracy
- Conduct safety patrols and report hazards, helping maintain a secure working environment
- Provide customer service to residents, staff, and visitors; answer phones and assist with inquiries
- Support receiving areas by overseeing safe and orderly delivery processes
Produce Clerk
Walmart
11.2019 - 08.2022
- Inspected produce for freshness, quality, ripeness, and temperature compliance
- Checked incoming deliveries for correct counts and visible damage
- Performed FIFO stock rotation and removed expired or damaged items
- Organized backroom inventory, coolers, and storage areas for efficient product flow
- Unloaded trucks, verified product accuracy, and reported shortages or discrepancies
- Prepared, labeled, packaged, and stocked items following sanitation and food safety standards
- Provided excellent customer service by helping customers locate products and answering questions
Fulfillment Associate /Online Personal Shopper
Buy Buy Baby
01.2020 - 12.2020
- Oversaw order fulfillment processes to ensure accurate and timely delivery of products.
- Picked, packed, and fulfilled customer orders accurately and efficiently
- Located products in-store and monitored inventory levels for restocking
- Updated inventory systems to ensure correct order processing
- Organized merchandise and maintained clean, well-stocked aisles
- Communicated with customers regarding product availability and substitutions
- Trained and mentored new associates on best practices for inventory management.
Customer Service Representative
Teleperformance USA
08.2018 - 10.2019
- Resolved customer inquiries through multiple channels, enhancing satisfaction and retention.
- Streamlined support processes, contributing to improved response times and efficiency.
- Updated account details, documented interactions, and followed call guidelines
- Met performance goals for quality, professionalism, and issue resolution
Culinary Server
Abbey Delray
06.2017 - 05.2019
- Provided exceptional customer service to enhance dining experience and guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Assisted with food preparation, temperature checks, and kitchen organization
- Provided service to residents while following sanitation and food safety guidelines
- Maintained a clean, safe dining environment and supported kitchen staff as needed
Education
High School Diploma -
Atlantic High School
Delray Beach05-2019
Skills
- Inventory Control & Stock Rotation (FIFO)
- Product Quality Inspection & Temperature Checks
- Receiving Shipments & Unloading Trucks
- Order Picking / Fulfillment
- Food Safety & Sanitation Procedures
- Pallet Jack & Manual Handling
- Attention to Detail & Accuracy
- Customer Service & Communication
Certification
CPR / First Aid / BLS
OSHA-10
Forklift / Pallet Jack Training
- Licensed [Driver licenses] [4years]
- Licensed [security officer] - [five years]
Languages
English
Full Professional
Timeline
Security Officer/Front Desk Concierge
Allied Universal Security Services
09.2022 - Current
Fulfillment Associate /Online Personal Shopper
Buy Buy Baby
01.2020 - 12.2020
Produce Clerk
Walmart
11.2019 - 08.2022
Customer Service Representative
Teleperformance USA
08.2018 - 10.2019
Culinary Server
Abbey Delray
06.2017 - 05.2019
High School Diploma -
Atlantic High School