Armell Croskey
Maple Hill,North Carolina
Summary
Dedicated operations and maintenance specialist with 17 years of experience in materials handling and SCADA water utility operations. Expertise in inventory control, equipment troubleshooting, preventive maintenance, and leak detection. Committed to optimizing system performance, ensuring OSHA compliance, and minimizing downtime while executing waterline repairs and managing industrial control systems and GIS mapping.
Overview
20
20
years of professional experience
Work History
Salesman
Marine Chevy
Jacksonville, NC
03.2026 - 05.2026
- Assisted customers in selecting vehicles based on needs and preferences.
- Conducted product demonstrations to highlight vehicle features and benefits.
- Educated customers on product features and technical details to highlight benefits.
- Maintained up-to-date knowledge of vehicle inventory and financing options.
- Processed sales paperwork accurately and efficiently for vehicle transactions.
- Built strong relationships with clients to enhance customer satisfaction.
- Provided timely follow-up on inquiries made by potential customers.
- Collaborated with team members to develop effective sales strategies.
- Coordinated delivery schedules with logistics teams to ensure timely delivery of goods.
Delivery Driver
Amazon
Jacksonville, NC
01.2025 - 03.2025
- Delivered packages efficiently to designated locations within tight timeframes.
- Operated delivery vehicles while adhering to safety regulations and traffic laws.
- Communicated with dispatchers regarding delivery schedules and route changes.
Meters
Onslow Water and Sewer Authority
08.2024 - 12.2024
- Diagnosed and repaired waterline equipment using advanced test tools, reducing repeat service calls by 20%.
- Completed over 50 service and repair jobs following OSHA safety standards.
- Replaced faulty components with DEM parts, improving system efficiency by 15%.
- Completed over 50 service and repair jobs following 0stA safety standards.
- Conducted preventative maintenance on critical infrastructure to extend equipment lifespan.
- Maintained service records, work orders, and customer communication logs, enhancing compliance and operational efficiency.
- Inspected pipes, valves, and fixtures for leaks, implementing timely repairs to prevent system failures.
- Inspected pipes, valves, and fixtures for leaks, performing timely repairs to mitigate risks of system failures.
SCADA Operator
Onslow Water and Sewer Authority
11.2021 - 08.2024
- Managed daily SCADA operations for multiple water treatment facilities, ensuring continuous system performance.
- Coordinated with field teams to locate and map valves, meters, hydrants, and blow offs, enhancing system integrity and operational efficiency.
- Monitored and adjusted booster pumps, wells, and treatment plant processes to meet demand,
- Planned and executed emergency outage procedures during main breaks and severe weather events.
- Monitored and adjusted booster pumps, wells, and treatment plant processes to align with demand, ensuring reliable water service.
- Led intrusion alarm responses securing facilities and preventing service disruptions.
- Coordinated with field teams to locate and map valves, meters, hydrants, and blow offs using GIS tools.
- Planned and executed emergency outage procedures during main breaks and severe weather events, minimizing service disruption and ensuring public safety.
Materials Handler
Marine Corps Exchange
08.2006 - 11.2021
- Managed inventory for high volume warehouse operations, maintaining 99% accuracy in stock records.
- Operated forklifts, pallet jacks, and other material handling equipment to move and store goods safely.
- Tracked and logged unit quantities in inventory database to support real time stock visibility.
- Implemented efficient packaging processes, reducing shipment preparation time by 25%.
- Received, assembled. and inspected new equipment according to manufacturer specifications.
- Maintained clean, organized storage areas to comply with workplace safety regulations.
Education
Lejeune High School
835 Stone St, Camp Lejeune, NCSkills
- Sales Techniques
- Sales Strategy
- Customer Relationship Management
- Sales Analytics
- Market Research
- Negotiation Techniques
- Troubleshooting & Problem Solving
- Conflict Resolution
- OSHA & Safety Compliance
Accomplishments
- Hero Award - Honored for exceptional compassion and assistance to a colleague battling cancer, demonstrating commitment to work place community and support.
- Employee of the Month (2x) -Recognized for exceeding performance goals in materials handling, inventory management, and safety compliance.
- Spirit and Pride Award (3x) - Acknowledged for outstanding teamwork, customer service, and maintaining high work place standards.
Timeline
Salesman
Marine Chevy
03.2026 - 05.2026
Delivery Driver
Amazon
01.2025 - 03.2025
Meters
Onslow Water and Sewer Authority
08.2024 - 12.2024
SCADA Operator
Onslow Water and Sewer Authority
11.2021 - 08.2024
Materials Handler
Marine Corps Exchange
08.2006 - 11.2021
Lejeune High School