Armen Markosyan
Panorama City,CA
Summary
Well-driven and ambitious professional with a strong background in operations, team leadership, sales, and client relations. Skilled in strategic planning, effective communication, and problem-solving across healthcare, customer-focused, and business environments. Known for building strong relationships, improving efficiency, and delivering high-quality service through a compassionate, solutions-focused approach.
Overview
4
4
years of professional experience
Work History
Collision Center Sales Manager
Deluxe Auto Collision Center
Los Angeles, CA
04.2025 - Current
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Increased brand awareness and customer traffic by consistently promoting the collision center's services to individuals, businesses, and insurance partners through in-person visits, social media, and local marketing.
- Cultivated strong relationships with insurance company representatives, vendors, community groups, and media outlets to drive business development initiatives.
Hospice Administrator
Ozone Group Hospice
Van Nuys, CA
06.2024 - 04.2025
- Coordinated with physicians, nurses, social workers, therapists, and other healthcare providers to ensure quality patient care.
- Directed staffing, recruitment, onboarding, and performance evaluations to maintain adequate coverage, and promote team development.
- Ensured timely and accurate documentation for patient admissions, care plans, and discharges, in compliance with CMS and hospice accreditation standards.
- Acted as a liaison between the organization, regulatory bodies, insurance providers, referral sources, and families.
- Promoted a culture of compassion, dignity, and ethical care in all aspects of hospice service delivery.
Hospice Administrator
Best Quality Hospice and Palliative Care
Van Nuys, CA
03.2022 - 05.2024
- Provided education and support to patients, family members, and caregivers about the benefits of hospice and palliative care.
- Participated in interdisciplinary team meetings to discuss patient progress and plan for discharge or hospice transfer.
- Ensured that all documentation was completed accurately and timely according to agency guidelines.
- Acted as the primary coordinator for all hospice operations, facilitating communication and collaboration between medical staff, caregivers, and families.
- Handled all insurance communications, from initial patient admission notification, to sending clinical records, and receiving authorization for hospice services.ative services.
Banquet Hall Manager
Bellaire Banquet Hall
North Hollywood, CA
01.2021 - 01.2022
- Negotiated contracts with vendors to obtain the best possible rates for services rendered.
- Grew event sales by building strong relationships with clients, vendors, and local businesses, offering tailored event solutions that led to high customer satisfaction and loyalty.
- Recruited, trained, and supervised event staff and banquet servers, ensuring exceptional service delivery and adherence to hospitality standards.
Education
Some College (No Degree) -
Los Angeles Valley College
Van Nuys, CASkills
- Strategic planning
- Communication skills
- Team leadership
- Time management
- Complex Problem-solving
- Sales techniques
Timeline
Collision Center Sales Manager
Deluxe Auto Collision Center
04.2025 - Current
Hospice Administrator
Ozone Group Hospice
06.2024 - 04.2025
Hospice Administrator
Best Quality Hospice and Palliative Care
03.2022 - 05.2024
Banquet Hall Manager
Bellaire Banquet Hall
01.2021 - 01.2022
Some College (No Degree) -
Los Angeles Valley College
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