Armen Nersisyan
North Hollywood,CA
Summary
Experienced Banker and Manager with a demonstrated history of working in the banking industry. Skilled in Consumer and Commercial Lending, Banking, Sales, Credit Analysis, and Accounting. Strong finance professional with a Bachelor of Science (B.S.) focused in Marketing and Management from California State University-Northridge.
Overview
15
15
years of professional experience
Work History
Private Banking Officer
City National Bank
Beverly Hills, CA
11.2022 - Current
- Act as primary liaison between the client and all areas of the bank.
- Conducted risk assessments to identify areas of noncompliance or vulnerability.
- Within authority, perform deposit operations-related activities within thee department. Review and process deposits. Approve Checks for cashing
- Facilitate new deposit account and small business consumer lending requests by providing disclosures, gathering documents and initiate ongoing communication with the client.
- Complete KYCs for new clients/entities/loans.
- Participate in cross sell activities independently or with the Private Banker, as appropriate.
Assistant Vice President | Manager Client Services
City National Bank
Beverly Hills, CA
05.2021 - 11.2022
- Manage all California Entertainment Division banking cash activities,cashiers check activities and all other similar requests.
- Daily open/close cash area, e-mail daily report to various internal departments, manage/distribute work requests from two inboxes, order cash supply, manage cash activity on Salesforce with Cash Vault and with
LA Courier Services - Assist Account Managers with requests, and oversee cash operations.
- Manage two Client Services Specialists and a Client Officer with assisting workload, dispensing cash, and providing overrides
- Daily reviews of all work.
Client Officer
City National Bank
Beverly Hills, CA
01.2017 - 05.2021
- I was responsible for exceptional quality customer service I monitored and executed all tasks required for fulfillment of client service plans, and meeting day-to-day inquiries from clients
- In addition, I engaged in business development efforts, meeting with potential customers and assessing their financial needs
- I managed the execution of client service activities such as initiating and monitoring account opening and asset transfers, handling client inquiries and coordinating with specialists and service centers to deliver integrated
service to the client - In addition, I super vised tellers and managed daily operational duties including cash shipments, foreign currency, cash counts, certifications for audit and more
Relationship Banker
City National Bank
Sun Valley, CA
03.2015 - 01.2017
- I worked directly with clients on a daily basis in handling all areas of client service, operational tasks, and sales consultation.
- My responsibilities were sales, client service, operations, opening new accounts and notary services.
Sr. Client Specialist
City National Bank
West Hollywood, CA
03.2013 - 03.2015
- I worked directly with clients on a daily basis in handling all areas of client service, operational tasks, and sales consultation.
- My responsibilities were client service, operations, ordering cash for the branch and sales.
Banking Center Small Business Specialist
Bank of America
Glendale, CA
01.2010 - 05.2012
- I was responsible for Customer service, sales, managing business and
consumer accounts, computer-related operations. - I was responsible for reaching and managing business goals for the
banking center. - I have earned bonuses for outstanding sales.
Education
Bachelor of Science - Business Administration Marketing
California State University
06-2015
Associate of Science - Liberal Arts & Sciences
Los Angeles Valley College
01.2009
Skills
- Management
- Risk Management
- Sales
- Microsoft Office
- 55 WPM Typing
- Exceptional Customer Service
- Excellent Communication Skills
- Cash Handling
- Opening accounts
- Follow-up skills
- Oversee Operations
- Team Building and Leadership
- Networking
- Public Speaking
- Teamwork
- Training
Languages
- Armenian, Fluent
- Russian, Intermediate
Affiliations
- Snowboarding
- Soccer
- Tennis
Accomplishments
- Top City National Bank Client Officer for Personal & Business Banking.
Languages
English
Native/ Bilingual
Armenian
Native/ Bilingual
Russian
Professional
Timeline
Private Banking Officer
City National Bank
11.2022 - Current
Assistant Vice President | Manager Client Services
City National Bank
05.2021 - 11.2022
Client Officer
City National Bank
01.2017 - 05.2021
Relationship Banker
City National Bank
03.2015 - 01.2017
Sr. Client Specialist
City National Bank
03.2013 - 03.2015
Banking Center Small Business Specialist
Bank of America
01.2010 - 05.2012
Bachelor of Science - Business Administration Marketing
California State University
Associate of Science - Liberal Arts & Sciences
Los Angeles Valley College