Armen Palyan
North Hollywood,CA
Summary
Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Hospice Adminstrator
Community Care Hospice INC.
03.2023 - 02.2026
- Managed daily office operations to ensure systematic workflow and adherence to CMS protocols.
- Developed and implemented streamlined processes to enhance administrative efficiency and reduce response times.
- Supervised a team providing guidance on best practices and operational procedures.
- Coordinated scheduling and logistics for meetings, ensuring optimal use of resources and timely communication.
- Established an organized filing system to meet CMS standards.
Dental Assistant
Levons Dental Office
02.2010 - 05.2016
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Scheduled and confirmed patient appointments.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Wildland Firefighter
Angeles National Forest
06.2011 - 06.2012
- Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Completed training to stay in peak physical fitness and handle challenging tasks.
- Cut and cleared brush and dug trenches to create fire lines.
- Evaluated areas after containing fires to identify and suppress hot spots.
Salesman and Store Associate
Macys
03.2006 - 07.2007
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Delivered fast responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered questions about store policies and addressed customer concerns.
- Provided product demonstrations to highlight features, benefits and value.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
M.D. - Stomatology
Yerevan State Medical University
Yerevan, Armenia06-2021
High School Diploma -
Van Nuys High School
Van Nuys07-2005
Skills
- Critical Thinking
- Bilingual (Armenian)
- Reading Comprehension
- Professional Relationships
- Operational Efficiency
- Customer Service
- Creative Solutions
Certification
- EMT - Emergency Medical Technician
- Doctor of Stomatology
Languages
Armenian
Native or Bilingual
English
Native or Bilingual
Timeline
Hospice Adminstrator
Community Care Hospice INC.
03.2023 - 02.2026
Wildland Firefighter
Angeles National Forest
06.2011 - 06.2012
Dental Assistant
Levons Dental Office
02.2010 - 05.2016
Salesman and Store Associate
Macys
03.2006 - 07.2007
M.D. - Stomatology
Yerevan State Medical University
High School Diploma -
Van Nuys High School