Armenius Jones
Norfolk,VA
Summary
Adaptable Truck driver with 10 years of experience transporting large loads of up to 45,000 pounds. Knowledgeable of all federal and state driving guidelines. Performed basic mechanical work and made roadside repairs. Dependable and service-focused Truck Driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over more than 10 years delivers energetic approach to meeting expectations.
Overview
6
6
years of professional experience
Work History
Driver Service Representative
XPO
Portsmouth , VA
04.2023 - 10.2023
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
- Operated and maintained forklifts, stair climbers and pallet jacks.
- Positioned blocks and ties around items to secure cargo during transit.
- Applied defensive driving and safety techniques to prevent accidents.
- Contacted customers prior to delivery to coordinate delivery times.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Obtained and maintained proper delivery authorization and pickup documentation.
- Completed daily pre-trip inspection checklist before first delivery.
- Exceeded productivity goals by 45% through effective routing and planning.
- Picked up and delivered cargo in tractor-trailer with expert knowledge of roads, highways and interstates.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Lifted freight and other objects of various shapes, sizes and weights up to 150 pounds.
Linehaul Driver
Saia LTL Freight
Chesapeake, VA
08.2021 - 03.2023
- Balanced flight controls for accuracy and safety.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Answered customer questions regarding shipments.
- Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Positioned blocks and ties around items to secure cargo during transit.
- Obtained signatures needed to complete and process paperwork.
- Picked up and delivered cargo in tractor-trailer with expert knowledge of roads, highways and interstates.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Completed routine maintenance on truck to keep in working order.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Inspected load security and checked for damages.
Linehaul Driver
NFI Logistics
Williamsburg, VA
08.2019 - 04.2021
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Delivery Driver
ABC Supply Co.
Norfolk, VA
04.2016 - 06.2017
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
Education
CDL Course Completion - Transportation
Shippers Choice Truck Driving Schoop
Newport News, VA03.2016
Skills
- Tractor-trailer driving
- Lifts up to 150 pounds
- Skilled forklift operator
- HAZMAT endorsement
- Local routes understanding
- Responsible driver
- Defensive Driving
- Local Delivery
- Trip planning
- Courteous and polite demeanor
- Experienced manual transmission driver
- Customer Service
- Goods Transport
- Comfortable with overnight runs
- Doubles and Triples specialist
- Time management skills
- Tanker endorsement
- Dependable and reliable
- Defensive driver training
- Pallet jack and hand truck operation
- Cargo handling
- Defensive tactics
- Hazard analysis and risk control
- Perimeter monitoring
- Public disturbance resolution
- Safe weapons usage
- Vehicle inspections
- Conflict resolution techniques
- Data evaluation
- Counterterrorism
- Tractor Trailer Driving
- Planning Abilities
- Refrigerated Trailers Operation
- Route Logs
- Dry Vans
- Trailer Maintenance
- Defensive Driver Training
- Vehicle Maintenance
- Time Management
- Fuel Logs
- DOT Compliance
- Air Brake Certification
- Coupling and Uncoupling
- Class a Commercial Driver's License
- Regional Trucking
- Route Navigation Software
- Federal Laws
Accomplishments
- Consistently maintained high customer satisfaction ratings.
Timeline
Driver Service Representative
XPO
04.2023 - 10.2023
Linehaul Driver
Saia LTL Freight
08.2021 - 03.2023
Linehaul Driver
NFI Logistics
08.2019 - 04.2021
Delivery Driver
ABC Supply Co.
04.2016 - 06.2017
CDL Course Completion - Transportation
Shippers Choice Truck Driving Schoop
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